Client Service Associate

Overview: Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with the subject-matter experts they need to make informed business and investment decisions. By understanding each client’s specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience. As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint’s global network of more than 1,750,000 Advisors. The role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued. This hiring track will support Corporate clients across healthcare, general industry, and AI lab-related research needs. Associates in this group should be comfortable working on intellectually complex topics, quickly learning unfamiliar industries, and translating technical, scientific, healthcare, or market research questions into targeted expert-search strategies. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with four days in the office required. Who We Are: High-performing team driven by execution, accountability, and consistent client impact Client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate Team committed to developing talent through hands-on mentorship, coaching, and leadership support Workplace that embeds continuous learning and career development as a core part of how we grow and excel Environment where strong performers take on increasing leadership, commercial responsibility, and client ownership Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory What You Will Own: Recruit new experts into Guidepoint’s network and engage them for client consultations Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts Support Corporate client requests across healthcare, general industry, AI, technology, science, engineering, and other research-intensive topics Break down complex client questions into clear expert profiles, sourcing strategies, and screening criteria Conduct targeted research to identify professionals with highly specific technical, scientific, healthcare, market, or industry expertise Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration Evaluate whether potential experts have the depth, relevance, and credibility needed for nuanced corporate research requests Define sourcing strategies for each client request based on project scope, urgency, and target expert profile Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution What You Have: Bachelor’s degree, with minimum 3.0 GPA or higher required Previous relevant internship, volunteer, research, or extracurricular experience Interest in corporate research, AI, healthcare, technology, science, engineering, market research, or other complex industry topics Demonstrated ability to quickly understand unfamiliar subject matter, synthesize information, and evaluate sources for relevance and credibility Academic or professional experience in a quantitatively rigorous, analytical, scientific, technical, healthcare, market research, business, economics, engineering, or related field preferred Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not pro