Senior Content Specialist

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is looking for a Senior Content Specialist to join our Brand Content team. You’ll help shape the global voice of Lightspeed, crafting copy that elevates our brand across all touch points. Reporting to the Senior Manager, Brand Content, you’ll create content for multiple internal and external channels—landing pages, videos, social media content, webinars, emails and more—ensuring adherence to brand guidelines and reinforcing our brand values. You’ll contribute to global product launches and campaigns, showcasing how Lightspeed fuels retail and hospitality ambitions through technology and insight. Your work will have a direct impact on positioning Lightspeed not just as the leading omnichannel commerce platform for the retail, hospitality and golf industries, but as a world-class brand and employer. What you’ll be doing: - Delivering polished, creative and impactful copy that supports global product launches and go-to-market strategies - Crafting, editing and publishing content across all channels and formats, including campaigns, events, partnerships, social media and customer case studies - Creating and managing blog and website content—ensuring consistency with brand voice and style, while optimizing for search visibility and user experience - Contributing to global brand and style guidelines and templates - Developing an in-depth knowledge of our key products, industries and customers and building strong relationships with internal stakeholders - Staying up to date on brand, copywriting and industry news and trends - Adopting AI tools and contributing to documentation to support creative production at scale What you need to bring: - 4+ years of English copywriting or brand experience - Comfort collaborating with designers, motion designers, video teams and other creatives - Flexible attitude and the ability to switch comfortably between markets, creative ideation and product marketing depending on project requirements - Ability to write compelling and strategic copy for all channels, with a strong point of view, a love of bold taglines and unwavering attention to detail - Excellent people skills—you’re as comfortable interviewing customers as collaborating with cross functional teams - Comfort working to deadline in a fast-paced environment - Strong empathy for merchants and a passion for storytelling - A resourceful, innovative mindset with a bias to action - As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. Even better if you have, but not necessary: - Fluency in one or more European language (UK English, French, German, Dutch) - Experience in a fast-paced agency or SaaS marketing environment - Experience with Wordpress or other content management systems - Knowledge of SEO, AI-driven search and CRO best practices We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! You’ll enjoy: - A flexible work environment that empowers you to do your best work - A culture that celebrates performance - The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard - Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled. - Flexible paid time off and remote work policies - Equity options, because this is your company too - Contributions to your pension plan. Your future matters - Training opportunities to grow your skills and career - Health and wellness credit so you feel your best - Time off to volunteer and give back to your community - Interest groups, employee led networks, social committees to sponsored sports teams - Computer purchase program to get your personal Macbook - Enhanced...