Inbound Sales Development Representative

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Sales Development Representative to join our growing NoAm team! This role is the first point of contact our potential customers have with our sales team. You will be responsible for driving revenue growth by generating and qualifying leads for the sales team. The ideal candidate will have experience generating leads or selling technology-based solutions. If you’re looking to grow your Sales career, then this is the position for you! What you’ll be doing: - Drive new business growth through qualifying warm inbound leads from marketing generated sources (webinars, trials, quote/demo requests) primarily through telephone and email communication; - Nurture all inbound leads through to qualification for Lightspeed’s inside sales team; - Create a great first impression to our prospects and customers by providing them with a world class experience; - Identify customer needs to determine if Lightspeed solutions would be a good fit; - Manage multiple lead sources, including incoming calls, emails, chats and referrals at a given time; - Manage existing customer database using Salesforce, to ensure all communications are logged and identified; - Work with the Sales Development Manager to develop new strategies to grow sales pipeline, and consistently meet monthly, quarterly and annual goals; - Handle other duties and responsibilities as defined by management. What you need to bring: - 2+ years of sales or customer facing experience; - Experience in technology (software, mobile or other) – major plus; - Experience in hospitality an asset; - Excellent customer service and telephone skills, including strong listening, verbal and written communication; - Autonomous, outgoing, a self-starter; - Tech savvy, but able to understand people who are not; - As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. - Being awesome and entrepreneurial. We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! Be a changemaker You’ll enjoy: - A flexible work environment that empowers you to do your best work - A culture that celebrates performance - The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard - Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled. - Flexible paid time off and remote work policies - Equity options, because this is your company too - Contributions to your pension plan. Your future matters - Training opportunities to grow your skills and career - Health and wellness credit so you feel your best - Time off to volunteer and give back to your community - Interest groups, employee led networks, social committees to sponsored sports teams - Computer purchase program to get your personal Macbook - Enhanced parental leave to support growing families Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the s...