Specialist Cloud Network Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Cloud Network Engineer is responsible for the inContact's public and private cloud network architecture and security. This position evaluates current and emerging technologies, collaborating with DevOps and other business units within the company to set and ensure implementation of best practices. The Cloud Network Engineer will work with AWS, Azure, GCP and other cloud providers including inContact's private cloud environments. This position requires strong experience with Cloud technologies; AWS, Azure and others along with proven knowledge in cloud specific networking, including VPC/VNET design, VPC/VNET peering, VPN Gateways, Cloud VPN, NAT Gateways, VGW, Cloud Load Balancers, Security Groups, Traffic Manager, Direct Peering, Direct connect/Cloud Interconnect/ ExpressRoute and other cloud related endpoints. How will you make an impact? This position requires expert knowledge in all aspects of Networking, including but not limited to advance routing with BGP and OSPF, Firewalls and VPNs, Load Balancers, Ethernet switching, VoIP and MPLS technologies and many others. This position develops details design specifications and ensures the implementation follows and meets these standards. This position provides training to other team members, including mentoring other engineers. The Cloud Network Engineer serves as the final escalation point for Cloud related issues. Acts as an internal consultant role across multiple business units, representing the Network team. Research and evaluation of Cloud technologies, to address current and future needs. Establishment of repeatable design strategies and automation. CloudFormation updates using JSON/YMAL, Resource Manager, Deployment Manager Design review of fellow architect and engineer designs/implementation plans Escalation point for help in deep analysis and problem solving when needed May be required to function as a technical lead on projects of any size as necessary. Communicates detailed technical information in both written and verbal form across a wide range of audiences, including business stakeholders, users, developers, project management, and other engineers. Collaborates with colleagues, customers, vendors, and other parties to understand and develop architectural solutions Develops a sound understanding of existing systems and processes, their strengths and limitations, and the current and future needs of the environment in which they exist. Provides vision on how they may be improved and developed. Understands and explains the interactions between systems, applications, and services within the environment, and evaluates the impact of changes or additions to the environment. Participates in the evaluation and/or selection of solutions or products, including requirements definition, vendor and product evaluations. Acts as a local expert for areas of domain expertise. Have you got what it takes? 2+ years work experience within an internetworking environment. Experience with Cloud technologies: AWS, Azure, GCP Experience dealing with Infrastructure as code Scripting experience with JSON/YMAL for CloudFormation Manage and support AWS networking (VPC, subnets, routing, SGs, NACLs). Work on ALB, NLB, ELB configuration, health checks, and troubleshooting. Build and maintain automation using Terraform, CloudFormation, and Spacelift . Maintain GitHub repositories, code reviews, and CI/CD workflows. Support cloud operations during night shift with incident troubleshooting. Implement network changes, fixes, and enhancements for AWS workloads. Ensure cloud security best practices and collaborate with InfoSec teams. Provide documentation for changes, processes, and