Principal Technical Program Manager (Supply Chain)

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First : We prioritize customer satisfaction in every decision. High Quality : True quality means premium materials and rigorous production standards you can feel good about. Essential Design : We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal : Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility : We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE IDEAL CANDIDATE: As a Principal Technical Program Manager, you will drive complex technical programs to support our expansion into new global markets. In this role, you will orchestrate cross-functional teams, including product, engineering, business, and legal, to ensure seamless market entry and ongoing success. Your core responsibilities include developing robust program roadmaps, driving consensus on priorities, and overseeing the end-to-end launch process in each new country. By anticipating regulatory complexities, identifying and mitigating risks, and coordinating with diverse stakeholders, you will bring clarity to ambiguous situations and streamline decision-making. Your strength in program management and strategic leadership will be essential in delivering on tight timelines, optimising global readiness, and laying the groundwork for sustained international growth. RESPONSIBILITIES: Drive technical programs to enable expansion from the U.S. into new global markets, partnering closely with engineering, product, business, and legal teams Own end-to-end delivery of international launch programs, including roadmap planning, requirements gathering, execution tracking, and stakeholder communication Build and manage detailed project plans across multiple workstreams, ensuring timely and high-quality delivery of regulatory, technical, and customer-facing components. Facilitate alignment across cross-functional teams by driving consensus on scope, priorities, and dependencies for international expansion initiatives. Identify and mitigate risks early by applying strong program management rigor and collaborating with stakeholders to develop practical solutions. Communicate program updates, risks, and decisions to senior leadership through clear written and verbal communication. Support the development of scalable and reusable frameworks that reduce the time, cost, and co