Customer Returns Warehouse Specialist (Temp to perm)

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First : We prioritize customer satisfaction in every decision. High Quality : True quality means premium materials and rigorous production standards you can feel good about. Essential Design : We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal : Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility : We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE Quince was founded to challenge the idea that quality has to come at a high price. We create products that rival luxury brands at a fraction of the cost. We’re more than just a warehouse—we’re a team committed to challenging the status quo in retail. More than a warehouse, we’re a team committed to innovation, collaboration, and growth. As a Warehouse Associate, you will plan an essential role in ensuring our customers receive the quality and service they expect. Our Values Customer First. Customer satisfaction is our highest priority. High Quality. True quality combines premium materials and high production standards. Essential Design. We curate timeless essentials instead of chasing trends. Always a Better Deal. Through innovation and price transparency, we deliver the best value to customers and factory partners. Environmentally & Socially Conscious. We’re committed to sustainable materials, cleaner production, and fair wages for workers. Position Details Job Type: Temporary, up to 89 days (with potential for permanent conversion based on business needs, consistent attendance and performance) Assignment End Date: No later than August 1, 2026 Location: 24 N Game Creek Road, Carney’s Point, NJ 08069 Pay Rate: $20.50/hr for day shift and $21.00/hr for night shift If converted to permanent, you’ll be eligible for pay progression up to $23/hr after two years. What You’ll Get as a Temporary Associate Consistent schedule and guaranteed minimum hours, with opportunity for overtime Hands-on training to set you up for success Potential pathway to permanent employment If converted to permanent: eligibility for medical, dental, vision, 401(k) and generous discount. Responsibilities include: Stay focused and on task in a fast-paced environment Unpack and inspect returned merchandise Receive merchandise using computer systems Process and distribute merchandise efficiently Rev