Embroidery Production Operator

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First : We prioritize customer satisfaction in every decision. High Quality : True quality means premium materials and rigorous production standards you can feel good about. Essential Design : We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal : Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility : We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE Insert Role Title Quince is hiring Decoration Operators for our production facilities in Buena Park and Santa Fe Springs. This is a shop floor role. You will be assigned to a primary decoration method, trained on it, responsible for hitting output and quality targets consistently. Our decoration methods include embroidery, debossing, heat transfer, screen printing, luggage printing, and seamstress / sewing work, among others. You will be placed based on your background and our production needs. Responsibilities Set up, operate, and maintain your assigned decoration equipment – embroidery, debossing, heat transfer, screen printing, luggage printing, seamstress / sewing, and others Run daily production against output and quality targets Inspect finished pieces against job specs before they move downstream – placement, registration, color, stitch count, and construction Identify and resolve defects immediately; escalate to your Lead when needed Execute job changeovers using setup sheets and decoration specs Perform pre-shift machine readiness checks and daily cleaning, lubrication, and preventive maintenance Handle first-level troubleshooting on your equipment Log output counts, defects, and downtime in the production system in real time Communicate material shortages, equipment issues, or quality problems to your Lead as they happen Support finishing work including trimming, folding, tagging, bagging, and packing as needed REQUIREMENTS: Experience in garment decoration, embroidery, apparel construction, or a related production environment strongly preferred – we will also train candidates coming from other production or manufacturing backgrounds with transferable skills Strong attention to detail and an eye for quality – placement, registration, color, construction Ability to follow SOPs consistently and flag issues without being asked Reliable and able to work flexi