Staff Product Designer, Home Loans

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Team The Borrow design team at SoFi is responsible for crafting seamless, intuitive experiences across all loan products, helping people to borrow money to achieve financial independence and realize their ambitions. Although borrowing money can often feel overwhelming and complex, our role as product designers at SoFi is to ensure that the overall experience minimizes friction. Our responsibility is to shape the future of loan products and personal finance by delivering designs for new features, products and improving current experiences to better serve our members as they make payments on their SoFi loans. The lending journey for our members consists of two key milestones: first, applying for a loan, and second, making timely payments after the loan is funded. This role specifically focuses on the first milestone, particularly in the Home Loan sector. The team is responsible for designing experiences that assist both new and existing SoFi members in learning about and applying for mortgages, refinancing their homes, and securing credit lines and home equity loans. You will collaborate across several product areas alongside product managers, engineers, and researchers to create and deliver cohesive experiences that transform the lending landscape for our members. The Role As a Staff Product Designer, it will be your responsibility to imagine the future of personal finance, drive new initiatives, set a high standard for excellence, and collaborate with a multi-disciplinary set of stakeholders. You will communicate, evolve, and execute a strong product design standard that showcases SoFi as a leader in financial innovation. In addition, you'll coordinate with designers from other product areas to align the larger SoFi ecosystem, contributing to short and long-term strategic direction, creating and maintaining high visual standards, and maintaining a strong focus on user needs. Strong craft is a must — with a strong foundation in interaction and visual design, you understand what it takes to digest a complex problem and create simple, usable, and scalable solutions. SoFi has achieved significant growth and has ambitious plans ahead, but to continue this growth, we need great talent. And that starts with you. Responsibilities Use a design thinking process toward establishing and executing vision for the team initiatives. Develop user-centered design solutions based on research, member insights, and industry best practices. Challenge the status quo, push innovation, and inspire people toward a unified outcome. Work across the entire product life cycle and make an impact at different stages of the product: building vision & strategy, ensuring all the loose ends are tied up when executing, and making sure everything is properly specified for engineering to build. Collaborate closely with Research, Product Management, and Engineering partners to iterate and drive programs forward. Collaborate with product designers working on other projects to drive alignment and consistency across the entire user experience. Create system maps, user flows, prototypes, and page-level specs to communicate design decisions to a variety of stakeholders. Collaborate with our design systems teams to leverage and improve templates and components. Prototype user experiences to investigate with s