Software Engineering Manager, Digital Identity — Access & Rights

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role This is a hands-on EM role for the Digital Identity — Access & Rights team. The team builds and operates the Entitlements and Authorization platforms, two Tier-0 services every SoFi product depends on. Combined these two platforms are the single sources of truth for what benefits does a member have and what are they allowed to do. The right candidate pairs deep operational rigor with a genuine investment in coaching engineers, ships with modern AI tooling as a default, and moves fast with a just-do-it attitude. You will inherit a strong, senior team of engineers already delivering against a dense roadmap that directly enables SoFi’s top tech initiatives such as Big Business Banking, SoFi Plus, Small Medium Business as well as other offerings. The Team You Will Join The Digital Identity group owns customer identity, relationships, access control, and benefits distribution across all of SoFi. The Access & Rights team specifically owns two platforms that sit on the critical path for every member interaction: Entitlements (the generic connection graph mapping each entity to its accounts, benefits, and other resources) and Authorization (evaluating fine-grained permissions for every authenticated request). Our consumers include all of SoFi and we are a direct enabler to increased product velocity. You will partner closely with a product manager, and stakeholders across Crypto, Money, Member, Benefits, and Galileo engineering. What You'll Do Lead and Grow Your Team : Lead and grow the team while maintaining or improving the team’s velocity. Manage performance with care and high standards, including the hard conversations. Drive Technical Strategy & Execution : Own the planning, technical output, and delivery for the Digital Identity - Access & Rights team. Own operational excellence for two Tier-0 platforms. Set and defend SLOs, while holding the on-call posture accountable, and treat production quality as a management responsibility, not an IC concern. Review design documents, push back on senior engineers when the architecture does not hold up, pair with your team in AI-augmented coding sessions, and ship production code when the situation demands it. Collaborate and Influence : Establish and leverage strong relationships across the department and cross-functional leadership teams, partnering closely with product and other engineering teams to integrate solutions and define product and technical strategy.. Problem Solve and Innovate : Operate with a high degree of independence to solve ambiguous and complex technical problems. Drive initiatives from inception to completion, contributing to the long-term architectural vision and continuous improvement of the identity platform. Be a prolific writer : Write well, and use AI to write faster. You will personally own incident reviews, roadmap updates, as well as promotion cases to shape the executive narrative for the platform. Requirements 8+ years of experience designing, building, and operating scalable, mission-critical backend systems, with 2+ years directly managing engineers. Proven track record running a high traffic Tier-0 or equivalent critical platform: defined SLOs, owned on-call, led major incident reviews, and drove measurable reliability improvements. Deep experience with platform-style engineering: API