Strategy & Operations Lead

The climate crisis is the defining challenge of our time—but it’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Overstory, we’re harnessing cutting-edge technology to enable a resilient electrical grid that keeps communities thriving as our world changes. The grid is the backbone of life as we know it. It powers hospitals, keeps food fresh, and ensures communities stay connected. But extreme weather, aging infrastructure, and growing wildfire risks are putting this critical system under pressure. All of this combined makes the electric utility industry the greatest opportunity for tackling climate change. One of the leading causes of catastrophic wildfires and power outages? Trees and brush coming into contact with power lines. That’s where we help. At Overstory, we use AI and advanced satellite imagery to pinpoint and prioritize vegetation risks before they materialize. By giving utilities critical analysis on those risks, we’re helping prevent outages, reduce wildfire risks, and accelerate the transition to a safer, more resilient grid. Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers. What unites us is a passion for solving complex problems, a commitment to climate action, and the belief that technology should be a force for good. Join us to help us build a more resilient world together. Role & Team As a Strategy and Operations Lead at Overstory, you will play a critical role in linking our customer impact, data analytics, and product direction. Overstory’s vegetation intelligence technology provides industry-leading insights that help utilities improve their operational and strategic decisions. You’ll be the “tip of the spear,” working directly with utility customers to conceive of and deliver actionable analyses to solve their most pressing problems, while helping identify which solutions should inform our next generation of product capabilities. This is a strategically significant hands-on role for someone who wants to move from advising on problems to owning them: using analytics to help utility customers turn Overstory insights into action today, and using what we learn to shape the product that scales that impact tomorrow. This is a great opportunity for someone who loves solving client problems through analytics AND is interested in a product or operational role where they can build new capabilities at a high-growth mission-driven company. Additional highlights of this role include: Ownership: Innovate on, deliver, and grow a critical capability for a fast-growing business from customer problem-solving through to scalable productization. Impact: Make a tangible, scalable contribution to climate resilience in the power sector. Skills: Leverage your advisory and analytical toolkit while building product judgment, technical depth, startup operating experience, and your craft with AI tools. Trajectory: Grow your career at a high-growth company, with potential pathways into Product, Customer Success, Sales, or Strategy functions. Time Zone Requirement: North America ( EST strongly preferred ) What You’ll Do Drive customer impact through analytics Own end-to-end analytical work for existing and new utility customers, in close partnership with Customer Success. Solve customer problems by bringing your full client advisory toolkit to bear: understand their goals and constraints, structure and analyze the problem, communicate and iterate on results, and guide to take action and create real-world impact Analyze large, complex datasets from Overstory’s platform, customer systems, and third-party sources and deliver outputs in the format that creates the most value: Excel models, presentations, in-product workflows, and lightweight prototypes that can inform future product development. Bring creativity, drive, and a curious, customer-first mindset to