Special Projects Lead (Growth Ops)

JOIN US IN BUILDING THE AUTOPILOT FOR LEGAL SERVICES Today, legal work is done the way it has been done for a century — manually, by humans, in six-minute increments. Every contract drafted from scratch. Every memo researched line by line. Every matter running through layers of review that someone is paying for at hundreds of dollars an hour. That is about to change. We believe that in five years, more than 80% of legal work will pass through a model before it ever reaches a human. The implication is not faster lawyers — it is a fundamentally different way that legal services get bought and procured. Our mission is to make high-quality legal work accessible and affordable for everyone. We are going after the services spend, not the software spend — helping law firms restructure their delivery model around AI, and helping in-house teams do the same. One engine of agents and workflows underneath every matter we touch. We are a lean, in-person based in New York City, backed by leading investors and growing fast. Every role at August is a chance to remake an industry while the window is open. The Opportunity We are looking for someone who wants to work on a problem that matters. Not optimize a funnel. Not manage a pipeline. Work on a problem that actually matters — how AI gets adopted inside law firms and legal teams at scale, and what it takes to make that change stick. The Special Projects Lead sits at the intersection of growth, strategy, and deployment. You will own the entire motion from first conversation to live workflows — helping clients understand what is possible, designing how it gets implemented, and staying accountable to outcomes long after the deal is done. This is not a role for someone who wants to hand off and move on. You will work directly with the founders, operate across every function, and shape the playbook for how August goes to market. If you are energized by complexity, thrive in ambiguous environments, and want to see your work change how a profession operates, this role is for you. What You'll Do - Go onsite and meet with law firm partners and in-house legal teams to understand their most critical workflows and where they're losing time - Map client operations in depth to identify where AI can deliver the highest-leverage outcomes - Work with the product and engineering teams to shape how what you're seeing in the field gets built into August - Build customized workflows and use cases alongside clients as they expand to new practice groups or teams - Lead training sessions and check-ins to ensure the product is creating real impact on day-to-day legal operations - Present findings and proposals for expanded engagements to audiences ranging from associates to firm leadership - Scope out new client opportunities across practice areas, firm sizes, and geographies What You'll Bring - 3–6 years of experience in a client-facing role in SaaS, legal tech, consulting, or professional services. - A track record of navigating complex, multi-stakeholder relationships and driving decisions through to outcomes. - Strong strategic instincts — you can quickly understand a client's business, identify the highest-leverage opportunities, and build a clear path forward. - Comfort working without a defined playbook and the judgment to build one from scratch. - The ability to communicate clearly across audiences — from in-house counsel to managing partners to operations leads. Nice to Have Prior exposure to legal operations, legal tech, or professional services. JD or legal industry background a plus. BENEFITS - Medical insurance coverage - Flexible PTO - Parental Leave - Centralized office equipment ordering for all employees - Equinox or Chelsea Piers gym membership - In-office perks: lunch, dinner, snacks, drinks, and more - Budget for intra-office travel - Team-building events - Relocation support to NYC (as needed) WHY JOIN AUGUST - Founding Impact: Shape not just your role but the company. - Uncapped Upside: Competit