Servicing Investor Relations Manager

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Servicing Investor Relations Manager is responsible for the day-to-day execution and operational management of the Investor Relations (IR) function within Servicing. This role leads the team responsible for investor reporting, request management, servicing transfers, and ongoing investor communication, ensuring all deliverables are completed accurately, on time, and in compliance with investor requirements. This position serves as the primary driver of execution across IR workflows, owning task tracking, SLA adherence, reporting timelines, and cross-functional coordination. The Manager partners closely with Servicing, Capital Markets, Legal, and third-party servicers to ensure investor expectations are met and operational processes run efficiently.