Operations Manager

Operations Manager Why Zania Every enterprise spends millions of dollars on Governance, Risk, and Compliance (GRC). It's one of the most critical, yet universally painful, parts of running a business. For decades, this industry has been dominated by legacy systems with notoriously low NPS scores, making it totally ripe for disruption. Zania is building agentic AI for GRC to solve this massive problem. We are on a rocketship trajectory, creating intelligent agents that automate and augment the most complex risk and compliance workflows. We have found exceptional product-market fit and are scaling our team very quickly. Some reasons to join Zania are: - Dream Customers: Our customers are the most notable enterprises in the world, including FAANG, Big 4 firms and a portfolio of top customers. - Tier 1 Backing: Funded by a leading Tier 1 venture capital fund, giving us the resources to build a generational company. - World-Class Team: Zania is hiring the best. Our team includes AI and security leaders from Airbnb, Microsoft, Deloitte, PwC, Brex, and Instacart. - Pioneering Technology: Our engineers and GRC experts work at the absolute forefront of applied AI, building the next generation of agentic systems that will define the future of compliance. - Hyper-Growth: We have seen 10x ARR growth in the last year and are rapidly expanding. - Competitive Compensation & Equity. Role Overview This is a recruiting-first role, with an operational layer on top. You will own the engine that fills our pipeline — sourcing exceptional candidates at high volume, moving them through the process thoughtfully and efficiently, and coordinating seamless virtual and onsite interview experiences. But your job does not stop at the offer. As we grow, you will also help build the operational infrastructure that supports our expanding team's high performance — tracking projects, maintaining visibility across initiatives, and ensuring the systems that bring great people in are matched by systems that help them thrive. You will work directly alongside the founder across both hiring and day-to-day operations. We are looking for someone who genuinely cares about the candidate experience and the team experience in equal measure — someone who understands that finding exceptional people is only half the job, and that helping create high-performance teams is the other half. This role requires 5 days per week, onsite in our Palo Alto office. We are not considering remote or hybrid arrangements at this time. What You'll Do Recruiting & Sourcing - Source exceptional candidates at high volume across LinkedIn, GitHub, and other channels — proactive outreach is the core of this role, not reactive inbound management. - Build and maintain sourcing lists, sequences, and outreach cadences to keep pipeline full across multiple open roles simultaneously. - Screen inbound applicants and qualify candidates through thoughtful initial conversations before passing to hiring managers. - Own interview scheduling end-to-end — coordinating availability, managing virtual and onsite logistics, and making sure every interview experience reflects well on Zania. - Keep candidates warm and engaged throughout the process; a great candidate experience is something we take pride in. - Maintain clean, accurate data in our ATS at all times — pipeline hygiene is a non-negotiable. - Partner with hiring managers on role intake, scorecards, and structured interview processes. Project Management & Operations - Own project tracking across teams — maintain visibility into open initiatives, follow up on deliverables, and flag anything at risk of slipping. - Build and manage lightweight operational systems (task management, SOPs, internal documentation) that help a fast-growing team stay coordinated and supported. - Support the founder and leadership team with scheduling, coordination, and execution of cross-functional priorities. - Handle operational tasks across HR, office management, and general busine