Manager, Supply Chain Transformation

Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. This role is hybrid with approximately 50% travel to our Columbus, OH fulfillment center and, over time, to future sites that may be West Coast based. Open nationwide, with Midwest and East Coast locations preferred for easier travel. What the Role Is As a Manager, Supply Chain Transformation , you’ll own the work of making sure Babylist’s fulfillment network scales ahead of the business. Sitting within the Supply Chain organization, this role is responsible for identifying where operations break under growth and rebuilding those systems so they hold at higher volume. You’ll start with our Columbus fulfillment center and expand your scope as we add new nodes, shaping how the network performs as it grows. The day-to-day is a mix of floor-level diagnosis and cross-functional program ownership. Some weeks you’re on-site in Columbus, walking the floor to understand where picks stall, labor misallocates, or inventory flow breaks down. Other weeks you’re leading the work to redesign those processes—partnering with product and engineering to define system requirements and ensure changes land in a way that sticks. You’ll split your time between hands-on operational work and driving execution across teams, with about 50% travel to current and future sites. This is not a pure strategy or coordination role. If you prefer to operate at a distance from execution or rely on others to surface problems, this will feel uncomfortable. If 50% travel to the Midwest isn’t sustainable, this role won’t work. If you’re looking for a clearly defined roadmap or a narrower scope, this will be a stretch. You’re expected to define priorities and build the path forward. Who You Are 5+ years in warehouse operations, transportation, or supply chain process improvement within high-volume DTC e-commerce environments (non-negotiable; pure consulting, corporate strategy, or 3PL-only backgrounds are not a fit) Experience translating operational process design into system requirements and partnering with product and engineering to implement them in WMS, OMS, or similar systems Track record of owning cross-functional programs in fulfillment or logistics environments with accountability for outcomes, not just coordination Hands-on experience in warehouse environments, able to independently diagnose breakdowns in picking, packing, or labor flow using data and direct observation Advanced Excel skills and 3+ years building dashboards or analysis in tools like Tableau, Power BI, or Sigma Comfort operating in high-growth, ambiguous environments where you define priorities and create structure from scratch You use AI actively in your work. When you see a manual analysis or a repetitive documentation task, you reach for AI to accelerate it. How You Will Make An Impact Build and run the program structure that drives fulfillment network transformation, including milestones, dependencies, and accountability across operations, product, and engineering Diagnose