Product Manager- DualEnroll

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC. About DualEnroll: (A Banyan Portfolio Company) DualEnroll was founded in 2012 with a mission to streamline and automate every facet of dual and concurrent enrollment, enabling colleges to serve students more effectively and efficiently. Trusted by over 100 colleges across the United States, our cloud-based SaaS platform offers comprehensive tools for student admission and registration, credentialing high school instructors, managing ongoing mentorships, and supporting course administration and reporting. As a proud member of the Banyan Software family (see more information below), we combine our expertise with Banyan’s resources to drive further growth and innovation. For more about our work and impact, visit dualenroll.com . We are hiring a Product Manager to own the day-to-day of that platform while our Head of Product focuses on what comes next. This is the second product hire on the team. You will report directly to the Head of Product, with no buffer layer between you and product decisions, and no buffer between you and customers. Small team, fast pace, real ownership from week one. What you will own Day-to-day decisions on the existing platform. Change requests, configuration calls, prioritization trade-offs, customer escalations. You move independently on the calls you can make and loop in the Head of Product on the ones you cannot. Delivery from idea to production . JIRA hygiene, sprint rhythm, QA handoffs, release notes, customer-facing docs. We do not have a formal Scrum process today. You will help shape one with our CTO. AI inside our workflow . We have started building skills and agents using tools like Claude, JIRA, and Zapier to handle parts of our process. You will keep iterating on them and stitch them together into something more cohesive. This is not "use ChatGPT to write emails." We want someone who has built things and can show us how. Cross-team communication. You are the connective tissue between Engineering, Implementation, Support, Customer Success, and QA. You produce the release notes, decision summaries, and updates that keep everyone aligned. Customer conversations . You will talk to college staff regularly. The best product calls come from real workflow context, not dashboards. What we are looking for 3 to 5 years in Product Management, Product Operations, or Technical Project Management at a B2B SaaS company You have personally owned a backlog, run standups, and shipped releases in an Agile environment Hands-on AI tool fluency. You can point to specific agents, prompts, or LLM-assisted workflows you have built or substantially contributed to in a real work setting Strong analytical instincts. You can pull signal from usage data, support trends, and customer feedback without being told what to look for Clear communicator with both engineers and non-technical stakeholders Familiar with workflow engines, process automation, or configurable SaaS platforms US-based. We are not sponsoring visas or hiring on OPT for this role Bonus, not mandatory Background in B2B SaaS workflow platforms, configurable products, or EdTech A developer or technical BA who has moved into product, or a PM with enough technical depth to read code and reason about architecture Experience with automation and integration tooling such as