Director, Reseller Partnerships AMERS

About the role: We are seeking a Director, Reseller Partnerships AMERS to lead and scale our reseller partner ecosystem across North America. This is a senior leadership role responsible for driving revenue growth, partner performance, and strategic expansion through a network of high-volume resellers. The ideal candidate brings deep experience managing end-to-end reseller models, understands the commercial dynamics across AMERS markets, and has a proven track record of growing partner-led revenue while leading and developing high-performing teams. Position Overview: As Director, Reseller Partnerships , you will own the strategy, performance, and growth of our reseller channel across the region. You will work closely with regional partners who manage the full customer lifecycle, ensuring alignment on commercial objectives , execution excellence, and scalable growth. You will also lead a small team (4–5 people), providing direction, coaching, and operational rigor to maximize partner impact and revenue outcomes. Key Responsibilities: Channel Strategy & Growth Define and execute the reseller strategy across North America. Identify and unlock growth opportunities within existing reseller accounts and launch a new critical VAR relationship in the market. Partner Management & Performance Build and maintain executive level relationships with key reseller partners. Understand partner business models and lifecycle ownership. Revenue Ownership Own regional reseller revenue targets. Monitor partner performance metrics. Team Leadership Lead and develop a team of 4–5 partner/account managers. Cross-Functional Collaboration Partner with Sales, Customer Success, Marketing, and Operations. Market Expertise (AMERS) Navigate regional differences across North America. Qualifications and requirements: 7-10+ years of experience in channel sales or reseller partnerships. Proven experience managing end-to-end reseller models. Experience leading teams (4–5 reports). Understanding GRC. Fluent Spanish and English (preference). Experience in SaaS environments. Familiarity with Salesforce. Experience in multi country AMERS roles. U.S pay range $155,000 — $189,000 USD About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining