Product Manager

Position Overview: You will lead, own and drive the evolution of market-leading solutions within the Diligent ecosystem. You will gain an in-depth knowledge of customers’ needs, the business domain, and corporate strategy to ensure the product evolves to deliver on all these fronts. As Product Manager you will develop relationships and collaborate with internal stakeholders and cross-functional teams in order to define the product vision, identify and work through dependencies with other products, and actively solicit feedback on your products and roadmap. Key Responsibilities • Responsible for the product(s) roadmap, from ideation to launch. • Be the voice of the customer in our product team, by clearly communicating and sharing insights about our customers and how we can get their jobs done better. • Serve as the leader of a cross-functional team of developers, UX designers, and stakeholders in Customer Success, Sales, and Marketing. • Delivery of high quality user experiences on multiple platforms (Mobile, Web, Desktop) for the target personas. • Responsible for creating and maintaining a prioritized backlog of user stories with clearly written user stories. • Develop and maintain a strong knowledge of the business domain, applying problem solving skills to address critical and complex issues to ensure the product evolves in light with the organizational strategy. • Responsible for the ongoing tracking of product performance, user engagement, and outcomes measurement. • Monitor the external market landscape, including competitor analysis and market trends to inform the product roadmap. Required Experience/Skills: • 4+ years’ experience in a product management role • Experience working with SaaS products. • Proven experience and day to day usage skill of AI tools • Excellent communication skills. • Demonstrate experience in writing technical and functional requirements. • Demonstrate experience interacting directly with stakeholders at all levels of the business. • Demonstrate strong organisational skills and ability to coordinate with other development teams. • Experience integrating with multiple products (desirable). • Certified Scrum Product Owner or similar qualifications (desirable) #LI-Hybrid About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore,