Senior Instructional Designer

About the Role This role combines advanced instructional design expertise with project management responsibility. We are seeking a senior-level Instructional Designer who can both design cutting‑edge ethics and compliance learning and manage development and customization projects from intake through delivery. Our Compliance Education programs are practitioner-built and grounded in how employees actually experience ethical dilemmas at work. This position will focus primarily on customer customization projects, while also supporting the development and launch of new learning products. What You’ll Do Lead the design of highly customizable, scenario-based ethics and compliance training. Integrate adult learning best practices and meaningful gamification. Manage learning development and customization projects end-to-end. Balance customer customization work with new product development. Collaborate closely with SMEs, stakeholders, and evolving customer interactions. Encourage responsible use of AI-supported tools while preserving design judgment. Tools & Design Systems Articulate Storyline (required) Articulate Rise Elucidat Chameleon Creator Adobe Captivate Figma, Adobe Creative Suite, Camtasia, Vyond or similar What Cutting Edge Means to Us Highly customizable learning designs that scale across organizations and industries. Scenario-based, ambiguity-driven experiences grounded in realistic workplace pressure. Adult-learning-informed approaches focused on judgment, values, and behavior. Thoughtful use of gamification to deepen engagement without undermining credibility. Modern, practitioner-built ethics and compliance training that feels realistic and defensible. #LI-SM1 #LI-Hybrid About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpos