Senior Software Engineer (Node.js, React)

Position Overview: As a Senior Software Engineer at Diligent, you'll be hands-on in shaping the future of our platform by designing and delivering secure, scalable microservices and AI-powered features that transform how organizations manage risk. You'll work primarily in TypeScript with React frontends and Node.js services, leveraging AWS serverless to build solutions from the ground up or modernize existing services. In this role, you'll lead by example, owning services end-to-end, driving architectural decisions, and pioneering the team's AI/agentic capabilities. You'll design and ship intelligent features (LLM integrations, agentic workflows, RAG systems) while mentoring others on engineering excellence and responsible AI development. We're looking for someone who is not only passionate about building great software but also excited to push the boundaries of what AI-powered product features can do for our customers. Key Responsibilities: Design and own secure, scalable services, guiding technical decisions and evaluating trade-offs (including AI-driven components) to meet reliability, performance, and cost goals. Architect and deliver AI/agentic product features: LLM integrations, multi-step agentic workflows, tool-use patterns, RAG pipelines, and intelligent automation. Lead AI-augmented development practices using Claude Code and agentic coding workflows. Advise on appropriate AI use (model concepts, prompt patterns, ethical/privacy considerations), embed monitoring and compliance checks into workflows, and document residual risks and mitigations. Coach peers on engineering best practices and AI-augmented approaches; partner with Product, Security, DevOps, and other teams to align on features, deployment, and compliance. Scout and pilot emerging tools or frameworks (including AI toolchains), integrate automated governance checks into pipelines, and enhance observability and incident response with an eye on productivity, cost, and resilience. Required Experience/Skills 5 -7 years of professional software engineering in an agile environment, delivering secure, scalable services. Understands high-level LLM concepts (e.g., hallucinations, prompt sensitivity) and safe vs. unsafe AI use cases. Experienced in using AI tools to accelerate coding, debugging, testing, and prototyping, with critical review of outputs. Skilled in prompt engineering—designing reusable prompts and coaching peers. Familiar with ethical/cost risks (bias, privacy, vendor lock-in) and embeds basic compliance checks into workflows. Proficient in Node.js/TypeScript for RESTful APIs (OpenAPI), and hands-on AWS serverless patterns. Comfortable with infrastructure as code (CDK/Terraform), containerization (Docker), CI/CD pipelines, and monitoring tools. Experience with SQL (PostgreSQL) and/or NoSQL databases; able to design and optimize schemas for performance. Applies security best practices in code and deployments (e.g., IAM, secrets management) and reviews AI-assisted suggestions for safety. Strong communication of technical and AI-related concepts to diverse stakeholders. Proven ability to mentor or guide peers on engineering best practices and AI-augmented workflows. Strong proficiency in React for building modern, component-based web interfaces. #LI-Hybrid About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we loo