Manager, Revenue Operations (Post-Sales)

The Post-Sales Revenue Operations Manager is a strategic partner to Customer Success and post-sale leadership, responsible for driving operational excellence and leading a high-performing team. This pivotal role is charged not only with maintaining but also aggressively scaling the Global Revenue Organization (GRO) by leveraging intelligent tooling, AI, and automation. Key to this mandate is ensuring the effectiveness of post-sale operations (Customer Success, Professional Services, and Partnership Implementations) and mentoring team members and peers on emerging best practices, intelligent tooling, and industry innovation in Customer Success Operations. This role has a requirement of working in office 3 days per week (Office Locations: Los Angeles, Chicago, and New York), which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future.