Territory Manager Sr.

About Aplazo: Aplazo is a leading Buy Now, Pay Later (BNPL) service provider committed to offering flexible payment solutions that empower consumers and support merchants. We are dedicated to innovation, customer satisfaction, and operational excellence. Role’s Mission Being a Territory Manager at Aplazo is one of the most challenging roles Aplazo has to offer. It requires a unique combination of talent, courage, and leadership. You will be responsible for the development and sustainable growth of our business and people. At Aplazo, we see the big picture in the small details - that is why we are looking for a sharp, creative, gritty and talented individual that is not afraid to get into the weeds of the operations to grow the business geo by geo. Key responsibilities - Be the business leader within the territory to drive financial performance, both top and bottom line balancing operational and commercial priorities. - Financial planning and resource allocation (budget, time and people), including continued investment decisions as conditions change. - Define and execute strategies to expand and win market share in the territory. - Lead a commercial team to build the best merchant selection within a large and complex geo. - Be the voice for your team and stakeholders to guarantee efficient work with cross functional teams such as marketing, operations, and product to develop the best customer experience. - Define and lead change management initiatives along with the team to ensure adaptability for the business, merchants and customers' needs. - Develop and lead expansion plans for specific accounts to guarantee effectiveness and operational success. Qualifications - Experience: 5+ years of experience across operations, sales or account management and 2+ years managing teams within the same business areas. - Academic background: Bachelor’s degree. - Technical skills: strong proficiency in excel / sheets - Soft skills: - Strong interpersonal and commercial skills - you will need to know how to build and maintain relationships with merchants. - Strong people management skills - you set the tone for your team; driving towards results while also being empathetic to their challenges. Strong emotional intelligence that will help you take smart decisions and navigate through ambiguous scenarios. - Disciplined organizational skills - you’ll need to prioritize and manage multiple ongoing processes and projects simultaneously. - Data-driven decision mentality and sound business judgment through strong analytical thinking. Technical skills: - Proficiency in data analysis and reporting tools (e.g., Excel, SQL, Tableau) - Experience with project management systems (e.g., ASANA, Atlassian) is a plus. Languages: - Spanish (advanced) - English (advanced) Pro Tip: How do we review your CV? Help us find you! We filter applications with the help of AI. To ensure your profile is properly evaluated, we recommend describing your experience using the keywords from this job posting. Personal data collected during the recruitment process will be processed in accordance with the Privacy Notice of Aplaz, S.A. de C.V. (“Aplazo”), available at our Privacy and Policy Notice https://aplazo.mx/privacy-and-policy. Aplazo does not discriminate on the basis of race, religion, skin color, sex, gender, age, ethnic or national origin, marital status, disability, social or economic status, sexual preferences, or any other condition or characteristic. Selection is based solely on the qualifications and merits of the candidates.