Apprenticeship - Actuarial Success Manager (ASM)

[https://app.ashbyhq.com/api/images/user-content/fc964a19-e84c-4cf0-aa52-768667eee898/61ef4e74-6bd2-4d8a-ae63-f284f93f5893/1%20-%20About%20Us.png] Akur8 is a fast-growing InsurTech scale-up on a mission to redefine insurance pricing and reserving through transparent, high-performance modeling technology. Our SaaS platform uses transparent machine learning and predictive analytics to improve the speed, accuracy, and reliability of actuarial pricing and reserving. Built by experienced actuarial, product, and R&D teams, Akur8’s proprietary algorithms enable insurers to generate insights up to 10x faster than traditional methods, while maintaining full explainability and regulatory confidence. As our platform expands, we provide next-generation reserving capabilities, supporting an end-to-end approach to risk assessment and future claims anticipation. Recognized globally, Akur8 has been featured in: - CB Insights’ Insurtech 50 - Top 50 InsurTech Companies 2025 - CNBC’s World Top 150 InsurTech Companies - InsurTech100 Global - 100 Most Innovative Insurtech Companies - Professional Equality Index (2025 score of 97/100) With 40+ nationalities across 8 global offices, we serve 320+ insurance clients on 4 continents, partnering with insurers in mature and highly regulated markets. We are proud to be an equal opportunities employer, committed to diversity, equity, and inclusion, and we evaluate all candidates fairly based on skills, experience, and professional merit. [https://app.ashbyhq.com/api/images/user-content/fc964a19-e84c-4cf0-aa52-768667eee898/0587f0b0-e99f-4fca-8c91-eca921fbd541/2%20-%20Role.png] At Akur8, we’re transforming non-life insurance pricing and reserving through a proprietary AI-driven platform that empowers actuaries and data scientists to build transparent, auditable, and efficient models. As an Actuarial Success Manager, you’ll play a key role in helping clients apply Akur8’s platform to real-world pricing and reserving challenges. You’ll be on the front line helping actuarial and data science teams succeed on Akur8’s platform. You’ll blend actuarial thinking, data curiosity, and precise communication to solve real user problems and feed insights back into Product and Engineering. You will directly impact non-life insurance pricing and reserving by driving the following activities: - Assist our clients with actuarial queries & use of our Pricing & Reserving solutions; - Collaborate with our specialist Actuarial & Engineering teams to ensure timely, accurate query resolution; - Build strong client relationships and share feedback with Product and Engineering teams to enhance user experience and platform adoption; - Monitor client platform usage and engagement to identify risks and growth opportunities proactively; - Assist in onboarding new clients through training sessions and initial project support; - Support client check-ins and adoption workshops to deepen user engagement with the platform; - Build internal knowledge bases tailored to specific lines of business and markets; - Provide actionable feedback to the Product team to guide feature development and product improvements; - Help streamline internal processes and enhance collaboration across ASM, ADS, and Engineering teams; - Direct clients to self-service resources (documentation, knowledge base, FAQs) to foster independent use; - Promote actuarial and data science best practices across customer projects; - Partner with commercial teams to functionally support upsell, cross-sell, and renewal opportunities based on client health and engagement. You’ll be attached to our Paris office, and occasional travel for business events will be required. [https://app.ashbyhq.com/api/images/user-content/fc964a19-e84c-4cf0-aa52-768667eee898/fb51a727-d022-4a4f-93e5-1d3d51db0737/3%20-%20Profile.png] You are currently enrolled in a Master’s degree program, ideally in the actuarial domain. Candidates with other technical academic backgrounds may be considered if they demon