Product Engineer (ShiftX)

Product Engineer (ShiftX) at Ardoq Build the collaborative process canvas. Think Figma, but for how your company actually works. Our Story Ardoq is one of Norway’s most exciting scale-ups—a truly global company built out of Oslo. We are a SaaS platform that helps organizations understand, manage, and evolve their complex digital landscape. By providing a dynamic, collaborative "digital twin" of their business, we connect systems, people, and processes to drive better decision-making and accelerate digital transformation. ShiftX is a real-time, AI-native process modeling tool. You map workflows, customer journeys, and org processes in a visual canvas — with your whole team editing at once. We're replacing hours of static documentation with living models that connect to the systems and people behind them. About the Role Two years ago ShiftX joined Ardoq (backed by EQT & One Peak). We’re still a small, focused team. The benefit of the acquisition: enterprise distribution and serious resources. The cultural reality: we still work like a startup. In this role you’ll have real ownership over hard problems — autonomy to shape your domain and see your ideas through to execution. The Problems You’ll Work On Collaborative canvas at scale: Real-time multiplayer editing on process graphs with hundreds of nodes. Think Figma’s multiplayer model applied to structured graph data — performance, state sync, and conflict resolution all matter here. AI-powered process generation: We’re building production-grade features that generate process maps from natural language and images. Not demos — real features that replace hours of manual modeling for our users. Connecting process to architecture: ShiftX models live alongside Ardoq’s system and data architecture. Linking these layers opens up genuinely novel product territory that nobody has solved well yet. How We Work We build close to the user. That means engineers here regularly join customer calls, watch session recordings, and talk directly to the people using ShiftX — not to demo the product, but to understand where it breaks down or gets confusing. When you spot something in a recording that explains a bug report, or a customer mentions a workflow we’ve never considered, that feeds directly into what gets built next. You won’t be handed a complete spec and told to implement it. You’ll be expected to care about whether your work actually solves the problem — and to go find out if it does. You’ll Fit If… You’ve shipped production TypeScript/React at a SaaS company and have strong opinions about how to do it well. You think about UX, not just code correctness — you’ve caught yourself using your own product and noticing something feels off. You’re comfortable owning a problem from spec to production without being handed a ticket. You’re curious about how users actually work, and you’d rather jump on a 30-minute call with a customer than guess. You want to work on a product that practitioners actually love, not one that IT buyers select from a procurement shortlist. You are action-oriented, maintain momentum through ambiguity, and use structured thinking to communicate clear recommendations to stakeholders. Worth Being Honest About… The enterprise is our customer, not our culture — but it does shape the problems. You’ll occasionally work on things that matter because a large org needs it, not because it’s the most interesting engineering challenge. We think the tradeoff is worth it; you should decide for yourself. The "Ardoq Way" We live by three values — Bold, Caring, and Driven — that define how we work, how we treat each other, and how we win. BOLD: We continuously raise the bar for ourselves and each other, starting from a place of "what if I could?" We act decisively, even when the information isn't complete, and choose forward motion and learning over waiting for the perfect answer. CARING: We care enough to be candid. That means delivering direct, kind, and timely feedback that helps our tea