Data Center Technician

About the role As a Data Center Technician supporting our Ashburn-area operations, you will be the boots-on-the-ground presence ensuring our physical infrastructure stays healthy, up-to-date, and running smoothly. This is a part-time, primarily remote role, with regular on-site presence in the Ashburn, VA area when hands-on work is needed. Beyond routine maintenance, we'd love for you to bring scripting and automation skills to the table. If you can help automate firmware updates, standardize configuration management, and reduce the manual toil that comes with managing hardware at scale, you'll fit right in. You will: Day-to-day monitoring and maintenance of data center hardware and infrastructure Physical hardware troubleshooting, replacement, and upkeep during on-site visits Firmware updates and patch management across servers and network equipment Scripting and automation to streamline repetitive operational tasks Configuration management of hardware and network devices Maintaining accurate records of equipment status, changes, and procedures Contributing to operational improvements and standardization efforts About you Must-haves: Proven experience working in a colocation or carrier-neutral data center environment Experience working with 3rd party support personnel from vendors Strong hands-on skills with physical server and networking hardware Structured and detail-oriented approach to documentation and asset management Comfortable working independently and managing your own schedule Located in or able to commute to the Ashburn, VA / Washington, DC area for on-site work Fluent in written and spoken English Ability to travel to Europe, Canada and South America to perform on-site maintenance and participate in work with our Europe-based team. Must be authorized to work for any employer in the U.S Nice-to-haves: Experience scripting in Python or a similar language for operational automation Familiarity with firmware management tools and configuration management frameworks like Ansible, Puppet, or similar Experience with IPMI, iDRAC, iLO, or similar out-of-band management interfaces Familiarity with Linux-based environments Site Reliability Engineering or similar experience As with all roles on our team, the ability to work independently, document your work clearly, and flag issues proactively is just as important as technical skill. About us Our platform provides customers with an immutable, historical archive of their data in systems such as Microsoft 365, Google Workspace, Salesforce, Entra ID, Dynamics 365, and Zendesk. We protect our customers against everything, ranging from ransomware to simple accidents. The majority of our back-end components are written in clean, modern C++ using mainly purpose-built components. Components responsible for business processes and data mining are built using Common Lisp. Everything runs on Linux. We pride ourselves on backing up billions of objects over foreign APIs using imperfect networks on systems with finite memory and making it all happen in a performant, reliable, and predictable way. As we collaborate across locations, English is our primary language. Please submit your CV in English to support the review process. We offer: Generous medical, dental and vision for you and your family 401k with employer match Flexible time-off policy Home internet reimbursement Hybrid work arrangement Flexible spending account An exciting growth journey surrounded and supported by amazing colleagues A centrally located office well-stocked with beverages and snacks Keepit is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate