Sales Engineer - Endless Commerce

SALES ENGINEER ABOUT ENDLESS COMMERCE Endless Commerce is an AI-powered CommerceOS that helps consumer brands manage the chaos of omnichannel operations. We serve brands scaling from $1M to $500M+ in revenue, providing real-time inventory visibility, EDI and purchase order automation, and supply chain intelligence across DTC, wholesale, marketplaces, and retail channels. Our clients include brands like Food52, Great Jones, Heyday, Tin Can, Pattern Brands and more-- we're growing fast and our nimble team needs your help keeping up! THE ROLE You're the translator between product and sales—the person who can talk technical details with our engineering team and then explain those capabilities to a brand operator in a way that makes them say "yes, THIS is what I need." You'll conduct product demos, answer technical questions during the sales process, help scope custom implementations, and provide feedback to the product team based on what you're hearing from prospects. WHAT YOU'LL OWN - Lead technical product demonstrations for qualified prospects, tailoring the demo to their specific use case and pain points - Answer detailed technical questions during the sales process about integrations, data handling, security, and customization capabilities - Work with prospects to understand their current tech stack and operational workflows, then articulate how Endless Commerce fits in - Collaborate with the product team to communicate prospect needs, common objections, and feature requests that come up repeatedly in sales conversations - Create technical sales collateral, including integration guides, comparison docs, and implementation timelines - Support the sales team with technical scoping for custom deals and enterprise clients - Occasionally join customer calls post-sale to ensure smooth handoff to the product/implementation team WHAT SUCCESS LOOKS LIKE - Month 1: Shadow all demos and sales calls, learn the product inside and out, understand common objections and pain points - Month 2-3: Begin leading demos independently with high conversion rates; provide valuable product feedback that influences roadmap - Month 4+: Recognized as the technical expert who can handle any prospect question; demos consistently convert at or above company benchmarks YOU'RE A GREAT FIT IF - You have 3-5+ years in a sales engineering, solutions engineering, or similar technical sales role - You can explain complex technical concepts to non-technical audiences without being condescending - You understand ecommerce operations, inventory management, and the challenges of omnichannel commerce - You're comfortable with APIs, integrations, data flows, and how different systems connect - You're an excellent communicator on both sides—you can talk shop with engineers and explain benefits to operators - You're consultative in your approach—you're solving problems, not just pitching features - You have experience with B2B SaaS sales cycles and understand how to navigate multiple stakeholders LOGISTICS - Full-time, remote position - Compensation: $90,000-$120,000 base salary + commission depending on experience - Generous vacation policy and paid time off - Health, dental, and vision insurance - 401(k) with company match - A collaborative culture that values growth and work-life balance