Regional Manager - Lagos

[https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5ac97b31-49cd-4012-8bb0-5caf15e33c69/B25.png] WE ARE LOOKING FOR A REGIONAL MANAGER - LAGOS TO JOIN OUR SALES TEAM; AS WE SCALE UP AND DRIVE DIGITAL AND FINANCIAL INCLUSION ACROSS OUR MARKETS. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/2c6957b4-39d2-40b3-8eb6-7e380a0c2f9c/B13.png] ABOUT US M-KOPA is a pan-African fintech on a mission to extend financial access to the underserved. With 7 million customers served, $2+ billion in credit unlocked, and 86% customer satisfaction, we're one of the most consequential businesses operating on the continent. Over 55% of our customers are accessing financial services for the very first time. We're not a start-up and we're not a legacy institution — we're in the middle of something rare: deliberate, high-velocity growth. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5e9f3448-2fed-4b66-b1ee-9474279a7947/B13.png] ABOUT THE ROLE We're hiring a Regional Manager based in Lagos to own end-to-end performance for one of our most critical markets. This isn't a coordination role or a reporting function — it's a P&L-style accountability seat in Nigeria's Sales organisation, with direct oversight of Senior Field Sales Managers and the teams beneath them. [https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/ba282a12-7335-4f14-b5d0-85744a5ad867/B7.png] This is an on-site role, you would be working from our offices in Nigeria office, partnering with a diverse group of employees from our different markets and locations across the UK, Europe and Africa. You will be reporting to the Head of Sales. WHAT MAKES THIS DIFFERENT Most regional sales roles put you in charge of running a machine someone else built. This one asks you to build it — and hold it to the highest standard. You'll set strategic direction, make real people decisions (promotions, PIPs, exits), and determine how territory and resources are deployed. Your decisions move numbers that matter to seven million customers. WHAT YOU'LL ACTUALLY BE DOING - Owning regional sales performance week to week and month to month — setting strategic priorities, reviewing FSM scorecards, identifying systemic risks early, and ensuring there are no end-of-month surprises through proactive escalation to the Head of Sales. - Leading from the field — spending structured time in strategic clusters to coach FSMs on leadership (not just metrics), conducting execution audits, and managing escalated people issues including disciplinary and performance matters. - Building the talent pipeline — making hiring, promotion, and succession decisions for the FSM layer, developing leadership bench strength, and managing underperformance decisively through PIP or exit where needed. WHAT YOU'LL BRING - Demonstrable experience in field sales leadership, including proven time managing managers across large, geographically dispersed teams — ideally in fintech, FMCG, telecoms, or consumer finance. - A track record of delivering in high-volume, high-accountability environments, with the analytical capability to read scorecards, interpret trends, and make data-driven calls on resource deployment and territory strategy. - Demonstrable experience setting the cultural tone — building environments where high performers thrive, underperformance is addressed without flinching, and M-KOPA's values of Progress, Excellence, and Humility are non-negotiable. The honest part This role is demanding by design. You're accountable for an entire region — people decisions, performance outcomes, compliance integrity, and strategic execution. If you're looking for a role where you can optimise within guardrails, this probably isn't it. If you want full ownership of a region in one of Africa's most exciting fintech businesses, keep reading. WHY M-KOPA? At M-KOPA, we empower our people to own their careers throu