Solutions Engineer

ABOUT ODEN: Manufacturing is undergoing its fourth industrial revolution, with factory operations increasingly driven by real-time applications that combine process and context data with advanced ML and AI algorithms. This is unlocking a staggering opportunity to improve the efficiency and productivity of existing manufacturing processes. As a Manufacturing AI company, Oden is at the forefront of this revolution. We combine large-scale data processing architectures and advanced AI and ML algorithms within the Oden platform so manufacturing operations teams can continuously monitor, analyze, and optimize their production, across a diverse set of processes and conditions. Our goal is to maximize efficiency, sustainability, and competitiveness in the manufacturing domain - to help True Makers Make Things Better! CULTURE - We obsess over customers. Everything we do is to create profound results and delight for our customers. Every Viking cares about the purpose of the product and company, and prioritizes work based on customer end results. When in doubt, we go to the Gemba – we’re happy to put on steel toe boots and hit the factory floor to work with the production manager. - We move fast and follow through – we live by transparent and scientific thinking, act with urgency, and put in the work to find the best ideas with those around us. - We elevate each other by giving and receiving direct, honest feedback and holding ourselves and others to a high standard to help the team rise, deliver, and win together. - “Be True Makers to Serve True Makers.” We’re building a community that fuels innovation and accelerates our pace and impact. We always ask if there’s a better way to do something, even if it's unconventional – then we try it. We aim for bold yet simple solutions that cut through complexity and drive meaningful progress. The Solutions Engineer is a core member of Oden’s post-sales team, responsible for delivering the technical work that makes our enterprise manufacturing customers successful. You will design and build integration solutions, configure and deploy the Oden platform, and drive the technical outcomes that keep deployments on track and customers seeing value. You will also work with the product engineering team to set up requirements, and drive updates and improvements to the product capabilities. You’ll work closely with Solutions Managers, Customer Success Engineers, and other Solutions Engineers depending on the size and complexity of the account. On smaller accounts, you’ll be the main technical resource, working in close partnership with the Customer Success Engineer who coordinates the customer relationship and adoption side. On larger, multi-site programmes, you’ll go deep on technical execution as part of a team coordinated by a Solutions Manager. This role requires technical depth — Golang, Python, SQL, APIs, ETL pipelines, AI agents, automation — alongside the customer-facing instincts to build trust with a plant manager and the product sensibility to translate what you see on the floor into meaningful input for Product and Engineering. Responsibilities Technical Delivery and Customer Partnership - Serve as the primary technical resource on assigned accounts — from discovery and solution design through deployment, integration, and ongoing technical support - Work in close partnership with the Solutions Manager and Customer Success Engineers, ensuring technical and relationship responsibilities are clearly covered across the team - Build trusted relationships with customer technical leads, IT teams, and manufacturing operations stakeholders — becoming the go-to for technical questions, troubleshooting, and integration guidance - Proactively surface technical risks and blockers early, and pull in the right internal expertise when needed to keep deployments on track Technical Solution Design and Implementation - Collaborate with Sales, and Engineering to understand customer use cases, data integration requir