Design Manager

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full. Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare. We are looking for a Design Manager who is both a hands-on designer and a strategic leader. This role focuses on creating high-performing experiences that drive client and member acquisition across multiple channels, including email, website, landing pages, and enrollment/onboarding flows. You will be responsible for executing and optimizing best-in-class experiences while managing and mentoring a team. This position requires expertise in brand visuals and product design, ensuring every touchpoint is both visually compelling and conversion-driven. Critically, this role operates in a highly matrixed environment, spanning multiple product and engineering teams, as well as marketing and business leadership. Success here requires strong communication, the ability to build alignment without direct authority, and the confidence to navigate competing priorities across organizations.