Content Creator & Comms Manager

What’s Yonder? “It's as if Time Out, Amex and Monzo had a baby” - Will T, Yonder Member We’re building the financial membership of the future. One that works for how you live now. Not how your parents banked in the ‘90s. Yonder combines credit and debit in one membership, designed to be fair, flexible, and actually enjoyable to use. No confusing terms. No dusty points system. Just rewards that actually feel rewarding - from bao to beer to a boarding pass. We raised £23.4M in September 2024 to grow the team, launch even better rewards, and expand beyond the UK. If that sounds good to you, you’ll probably like it here. 🎉 Sounds cool. What’s my part in this? Over the last year we've added a debit card, a free membership tier, hundreds of new independent partners around the country, countless product improvements and our personal favourite, Yonder Flights, a new way to use Yonder points on any flight with any airline globally. We've maintained a 4.5 TrustPilot rating and our customers really love us (and we love them back... hi!). Over the last 24 months, we’ve grown from just an idea to a beautiful, fully regulated financial product that our members absolutely love - especially the support we provide them. The Marketing function is looking for a Content Creator & Comms Manager. What you’ll do (Some people call this role a Social Media Manager. We don't, because that's not all it is.) We're building a rewards card that people actually want to talk about. Your job is to make sure they do. This is a hands-on, make-it-yourself content role. You'll be on camera. You'll be doing street interviews. You'll be setting up a brand activation at Wimbledon at 4AM. You might be booking a real life Santa . You might be putting our Co-Founder in a bubble bath . You'll be filming, editing, producing, writing, starring, and corralling the Yonder team to join you. You're not briefing an agency. You are the thing. Content is how we earn attention, build habit, and make members feel like insiders rather than customers. This role owns two things that matter a lot: what we say on social, and how we talk to our members. That's a broad canvas. It suits someone who can hold both without dropping either. Social & content You own Instagram, TikTok, LinkedIn, and Reddit. Own means produce. Concept, shoot, edit, caption, post - mostly yourself, occasionally with help, never by committee. You know what works on each platform because you actually use them. You can tell the difference between a moment worth jumping on and one that'll make us look like we asked an intern to "do a trend." You're a "brand snob" in the best possible way. You'll push back on a single line of copy that doesn't sound like us - not because it's your job to, but because it bothers you that it's wrong. Creative taste isn't negotiable here. We can teach you tools. We can't teach you that. Member & partner comms You'll plan, build, and send email and push campaigns to our members. We use Braze - if you know it, brilliant. If not, we'll train you, but experience with any CRM will help you get there faster. You'll write for different lifecycle moments: onboarding, first reward, upgrade nudges, reactivation, in-product copy. You'll collaborate with the partnerships team to bring our reward partners to life across email, social, website. You'll track what's working and feed it back in. You'll support on website copy, ad creative, scripting, product messaging. Not as a favour, but because good content people make everything around them better. You'll want to be involved. What we need from you You make content. Real content, that you're proud of, that you'd show us without being asked. A portfolio or a social handle is worth more than anything else in your application. You write well. Not "good for a brief" well. Actually good. You live on social. What works on TikTok isn't what works on LinkedIn. You know this because you've tested it, not because someone told you. You're comfortable on camera.