Account Executive, Client Services

SALARY: $60,000 - $68,000 Placement within the range for this position is based on a number of factors, including but not limited to, years of experience, relevant qualifications, skills, local market and budgetary considerations. LOCATION: New York (Hybrid) OR United States (Remote) Who are we? Influencer is a global creator marketing agency on a mission to shape the future of marketing by humanizing brands. By placing creators at the center, the agency delivers creator-first solutions across creative, media, and commerce that connect brands with audiences through insight-driven creator campaigns built to stop the scroll and drive measurable impact. Founded in 2015 by YouTuber-turned-entrepreneur Caspar Lee and entrepreneur Ben Jeffries, Influencer is the world’s largest independent creator marketing agency - powered by a unique ecosystem of proprietary technology, platform partnerships, and longstanding talent relationships. As an Official Global Marketing Partner of TikTok, YouTube, Pinterest, Snap, Meta, and Twitch, Influencer delivers bespoke, enterprise-level solutions powered by Waves, its AI-driven operating system. From concept to conversion, the agency blends human instinct with platform intelligence to drive measurable outcomes across the full funnel - from brand perception to performance and sales. With 200+ team members speaking 30 languages across North America, Europe, and the Middle East, Influencer has delivered 6,000+ campaigns for leading brands including Spotify, SharkNinja, Google, Nike, Disney, and Coca-Cola. Job title Account Executive, Client Services Reporting of the role Account Director, Client Services Overview of the job As an Account Executive, you will work within the Client Services team. This role is tasked with overseeing and executing brand campaigns in post sale by delivering best in class client service, supporting your team by keeping the wheels on the bus - keeping the team organized throughout campaign execution, ensuring all creator contracts are sent and countersigned, supporting team members in reviewing concepts and content, flagging when content is live, and confirm all details are in for creator payments. 3 best things about the job Be part of one of the fastest-growing Global influencer marketing agencies The chance to work on key clients with a vast array of campaign elements including different platforms, creator types, paid strategy, affiliate marketing, measurement, and strategy. Joining the business at a time of growth and expansion in the NA (North America) region Measures of success - in the first few months, you will have: Met the team: Spent 1:1 with your manager and other team members to build rapport and understand how your role fits into the overall structure of the pod. Familiarized yourself with key processes: Particular reference to our internal campaign trackers, sourcing, and creator selection processes. Learned our key systems: Reference to Slack, Google Workspace, IQ Data, Sprout Social, and Waves. Understanding creator comms + sourcing: Identify creators, shadow negotiations with them, and onboard them to Waves. Creator management: Draft contracts using our internal processes and platforms, work on creator briefs, deliver creator lists via creator sourcing, and support management of creators, and share creator guidelines across campaigns. Initiated minimal client interaction: Answer client questions when on-ground and support client comms on calls and via email with help from the manager. Roles & responsibilities: Support with the day-to-day management of our campaigns, with a focus on key social platforms including; TikTok, YouTube, Meta (FB + IG) Pinterest, & Snap. Reviewing creator content to ensure it meets campaign briefing requirements and expectations against approved creative concept treatment. Continue to foster expert knowledge of the creator community. Responsible for building and nurturing relationships with creators, and managing comms with creator