Talent & Performance Specialist

Who we are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. Job Purpose Supports the execution of Moniepoint’s Talent & Performance strategy by helping to operationalise career frameworks, development planning, performance reviews, and internal mobility. This is a hands-on role that partners closely with People Business Partners, team leads, and the wider People team to embed scalable, practical talent practices. Key Responsibilities Maintain and continuously improve job rubrics and career progression frameworks Support the rollout and tracking of development plans, learning tracks, and growth conversations across teams Coordinate the quarterly performance review process, including reminders, data gathering, and feedback documentation Analyse feedback, review data, and surface trends or insights to the Head of Talent & Performance Management Respond to questions and support managers and HRBPs with tools and resources Support the implementation of Lattice’s features and other systems used in performance or development workflows Help document, test, and improve talent processes with a mindset of continuous improvement Support the execution of employee listening initiatives, including surveys, feedback channels, and insight reporting, to help identify employee needs and improve the overall employee experience Qualifications 3–4 years of experience in HR, People Ops, Talent Management, or Learning & Development Proven experience building performance frameworks and career paths Background in tech companies and fast-growth environments Experience leading cross-functional talent initiatives Preferred Qualifications Experience in a scale-up or startup environment Exposure to performance management cycles, career frameworks, or internal mobility programs Familiarity with platforms like Lattice, CultureAmp, BambooHR, or similar tools About You You’re energised by clean processes, structured templates, and organised systems — but you’re flexible enough to adapt as we grow You communicate clearly, follow through, and keep things tidy and well-documented You’re a self-starter — proactive, reliable, and able to get things moving without waiting for perfect instructions You ask questions, seek clarity, and don’t settle for “I guess that’s how it’s done” You care about doing things well and fairly, not just checking boxes What to expect in the hiring process A preliminary phone call with one of our recruiters. An interview with the hiring manager, Head of Talent & Performance Management An final interview with our Head of Talent Management & Development Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.