Sales Development Representative (SDR)

About OnPay OnPay is a fast-growing software company headquartered in Atlanta, offering a modern cloud-based payroll, HR, and benefits solution for small to midsize businesses. We’re currently seeking talented and curious individuals to join our team. We want to hear from you if you are interested in joining an exciting and fast-growing company! Learn more at OnPay.com We’re on a mission to combine excellent customer service with payroll expertise and superb technology — and we are scaling fast as we’ve just raised $100 million in growth funding led by Carrick Capital Partners. The Role The Sales Development Representative (SDR) role serves as the entry point into a client-facing sales career at OnPay, providing your initial experience in selling our product suite. Our SDR team plays a vital role in supporting our Account Executives by fielding inbound inquiries and generating new pipeline through strategic outbound prospecting by leveraging phone, email, and social outreach to identify, engage, and qualify net-new small and midsize businesses beyond our inbound lead engine. Successful SDRs critically think and learn through coaching from their mentors, building upon and improving their skills throughout their tenure in this role. This role is remote-friendly and open to talented sales professionals anywhere in the U.S. With the opportunity to work from our beautiful Atlanta HQ at Ponce City Market, if you reside in the Atlanta metro area. What Sets This Opportunity Apart Our marketing and channel partner engine delivers thousands of qualified leads to this team every month, providing a strong, consistent pipeline from day one. You’ll represent a platform that rivals any in the payroll and HR space — consistently rated a top performer for usability, customer satisfaction, and service. OnPay’s transparent, straightforward pricing and exceptional client experience make your job easier — no hidden fees, no surprises, just a product you can stand behind with pride. What You’ll Do Strategically managing and calling a high volume of inbound leads, effectively prioritizing and organizing your pipeline to maximize conversion. Leverage our sales tools and Get to know our clients' business challenges along with their Payroll, Benefits, and HR needs to show them how OnPay's solutions can make their lives easier and their businesses run smoother. Create a great first impression as the initial point of contact by showing enthusiasm about OnPay. Partnering closely with Account Executives to schedule initial conversation and help move along qualified pipeline through the sales cycle. Energetically engage with prospective clients as an educational resource to discover our customer’s needs and help them feel comfortable about our solutions. Learning how to anticipate, prepare, and overcome objections Building credibility and trust with internal and external stakeholders Demonstrating adaptability and flexibility as part of an ever-growing sales organization Seek out cross self-development opportunities and industry knowledge to better perform in your current role and grow with OnPay. Be open and willing to adapt to changes in your process through testing and collaboration with your teammates - Always look to improve. What You Bring 0-2 years in a client-facing role and/or sales development role B2B software or Prior Payroll experience is a plus College experience (degree strongly preferred) Superior interpersonal skills with the ability to work with various types of clients Must be coachable while showing attentiveness, flexibility, patience, and empathy Excellent written and verbal communication Ability to manage multiple tasks simultaneously, with an extreme sense of urgency A collaborative problem solver who enjoys helping others A dynamic attitude with a team-first mentality A resourceful, self-starter who is highly motivated to make a meaningful impact at a fast-growing, exciting company Why OnPay? Momentum that matters: We’re backed by o