PlatformOps Engineer

JFrog is a fast-growing company, building the next generation of software development and distribution tools. We are setting up the future of software development and DevOps tooling Chain. JFrog is on a mission to enable continuous software updates through Liquid Software, empowering developers to code high-quality applications that securely flow to end-users without interruption. JFrog is the creator of Artifactory, the heart of the JFrog Platform – a hybrid, universal, end-to-end DevOps solution available as open-source, self-hosted and as a SaaS subscription. More than 8000 customers, including 75% of the Fortune 100, trust JFrog to manage their software binaries and accelerate their secure software delivery from code-to-production. In this role you will be part of our growing Global PlatformOps group to monitor & support the cloud based availability and performance of the JFrog products, using cutting-edge technologies. You will leverage enterprise capability tools and environment automation tools to drive our business. This position requires working in rotational shifts including INDIA,EMEA & US shifts in a 24x7x365 work environment. As a PlatformOps Engineer you will… Support all aspects of Cloud operations on a day-to-day basis and monitoring continuous availability, durability, performance, scale and up-time of multi-cloud JFrog SAAS services Analyse events, perform troubleshooting and incident response, communicate with internal stakeholders and track events & problems through to resolution Build & maintain SOP, tribe knowledge for necessary monitoring, automation activities Closely collaborating with SRE/Production engineering & Cloud engineering on SAAS improvements To be a PlatformOps Engineer you need… 1+ years of experience as a Cloud-Ops engineer/NOC engineer and /or Linux sysadmin. Working knowledge of public cloud environments(AWS/Azure/GCP) & Kubernetes orchestrated containerised workloads. Experience on any monitoring & instrumentation tools (Prometheus/Grafana, New Relic, Elastic or equivalent) is a plus Experience with automation using (Jenkins, Python, Shell scripting) is a plus Strong written and verbal communication skills. Strong attention to details and able to handle concurrently multiple tasks. Ability to work independently under minimal supervision NOTE: We work in a hybrid work model and 3 days work from office is a mandatory. Also, this role is required to work on a 24*7 model. The shift timings will rotate every 4 months between APAC, EMEA, US time zones.