Head of Solutions Architecture

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us! As the Head of Solutions Architecture at Cohere, you will be the strategic leader responsible for leading a global team of Solutions Architects. In this role you will drive sales and revenue growth by designing and delivering cutting-edge AI solutions that meet the needs of enterprise customers worldwide. This role is pivotal in shaping Cohere’s technical narrative, ensuring our solutions align with customer requirements, and directly contributing to the company’s bottom line. In this leadership role you will be both a visionary architect and a results-driven sales leader, bridging the gap between technical innovation and business outcomes. In this role, you will: - Drive Revenue Growth: Lead the development and execution of technical sales strategies that directly contribute to revenue targets and market expansion. - Scale the Team: Build, mentor, and scale a high-performing global solutions architecture team, ensuring they are equipped to win deals and deliver value to customers. - Own the Sales Pipeline: Partner with the sales team to identify, pursue, and close high-value opportunities, serving as the technical expert and trusted advisor to customers. - Design Winning Solutions: Architect scalable, secure, and customizable AI solutions that address complex enterprise challenges and differentiate Cohere in the market. - Shape Product Development: Collaborate closely with the product team to ensure Cohere’s platform evolves to meet customer needs and drives competitive advantage. - Establish Best Practices: Define and implement industry-leading best practices for agentic AI, model customization, and enterprise deployment, ensuring Cohere remains at the forefront of innovation. - Optimize Sales Processes: Streamline technical sales processes, from proposal development to customer onboarding, to maximize efficiency and win rates. Key Responsibilities: - Architect and deliver end-to-end AI solutions. Design scalable, secure, and customizable NLP and generative AI solutions tailored to complex enterprise workflows. - Lead the team and technical engagements with C-suite executives and stakeholders, including workshops, deep dives, and solution presentations. - Oversee the deployment and integration of LLMs and custom solutions into production environments, ensuring high performance, security, and scalability. - Mentor and guide the solutions architecture team, fostering technical excellence and sales leadership skills. - Collaborate with cross-functional teams to ensure seamless alignment between customer needs, product development, and technical execution. - Identify and cultivate technical champions within customer organizations to drive adoption and gather actionable feedback. - Partner with the sales leadership team to develop and execute global sales strategies, including technical enablement and customer onboarding. - Track and report on key sales metrics, including pipeline health, win rates, and revenue contribution. What We’re Looking For: - Experience: 10+ years of experience in AI/ML solution architecture, with a proven track record of leading large-scale enterprise project