Engineering Manager, FDE Infrastructure (NORAM)

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us! We're looking for an Engineering Manager to lead our Deployment Engineering team. This isn't a typical management role — we need someone who leads from the front, gets their hands dirty, and drives impact. You'll manage a team of Forward Deployed Engineers who are on the front lines of deploying Cohere's North platform into customer environments. You should be ready to be a force to be reckoned with. Location: North America (remote-first) WHAT YOU'LL DO - Lead and mentor a team of Forward Deployed Engineers - Drive end-to-end deployment of North in private cloud and on-premises environments - Take ownership of customer success from technical implementation through delivery - Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises - Mentor your team on cloud infrastructure, Kubernetes, and enterprise-grade deployments - Optimize performance for OpenSearch, databases, and other K8s services - Define scaling guidelines for GPU and CPU compute resources - Build processes & technology that scales — we're growing fast. WHAT WE'RE LOOKING FOR - 5+ years of experience in software engineering with demonstrated leadership - Hands-on experience deploying enterprise software at scale - Strong expertise in cloud infrastructure (Azure, AWS, GCP) - Experience with Kubernetes, Helm, and CI/CD pipelines - High agency — you don't wait for permission to solve problems - A doer mentality — you dig in and get stuff done - Experience managing engineers in a fast-paced, high-growth environment - Excellent communication skills in English. NICE TO HAVE'S - Fluency in additional European languages - Experience with AI/ML infrastructure - Background in enterprise security and compliance. HOW AND WHERE WE WORK: - Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.