Senior Manager, Inside Sales

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us! Why This Role? As the Senior Manager of Inside Sales at Cohere, you will be a key leader in driving revenue growth and scaling the company’s sales operations. This role is pivotal in overseeing the entire inside sales function, from team leadership and strategy development to pipeline optimization and cross-functional collaboration. You will be responsible for ensuring the team is equipped to sell Cohere’s cutting-edge AI solutions effectively while exceeding revenue targets and contributing to the company’s long-term success. In this role, you will: - Lead and Scale the Team: Build, mentor, and scale a high-performing inside sales team, fostering a culture of excellence, innovation, and collaboration. - Drive Revenue Growth: Develop and execute strategic sales plans that directly contribute to meeting or exceeding quarterly and annual revenue targets. - Optimize Sales Operations: Streamline processes, tools, and workflows to maximize efficiency, productivity, and win rates across the sales funnel. - Collaborate Cross-Functionally: Partner with marketing, product, customer success, and finance teams to align sales efforts with broader business objectives. - Analyze and Forecast: Track and analyze key sales metrics, forecast revenue, and provide actionable insights to inform strategic decision-making. - Provide Technical Enablement: Ensure the team has the knowledge and resources to effectively sell Cohere’s AI platform, including its capabilities in natural language processing, generative AI, and agentic AI. - Mentor and Develop Talent: Identify, recruit, and develop top sales talent, with a focus on long-term career growth and leadership development. Key Responsibilities: - Recruit, onboard, and develop a team of high-performing inside sales representatives, with a focus on scalability and long-term success. - Set clear goals, expectations, and performance metrics for the team, aligning them with company objectives. - Conduct regular coaching sessions, training programs, and performance reviews to enhance sales skills and product knowledge. - Monitor and optimize the sales pipeline, ensuring leads are properly qualified and moved through the funnel efficiently. - Collaborate with marketing to refine lead generation strategies, campaigns, and messaging. - Work with Solutions Architects and Product Managers to address technical questions and provide demos or proof of concepts. - Analyze sales data to identify trends, forecast revenue, and recommend strategic improvements. - Represent the sales team in cross-functional meetings and contribute to high-level strategic planning. - Oversee budget management for the sales team, including tools, training, and incentives. What We’re Looking For: - Experience: 8+ years of sales leadership experience, with a proven track record of managing and scaling inside sales teams in SaaS, AI, or enterprise software. - Revenue Focus: Demonstrated ability to drive significant revenue growth and exceed sales targets in a competitive, high-growth environment. - Leadership Skills: Strong ability to mentor, motivate, and develop sales talent, with a focus on