Trainer, Clinical Education

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit www.CareAccess.com . How This Role Makes A Difference Care Access is seeking an experienced Trainer, Clinical Education to join our dynamic Clinical Education Team, part of the Global Expansion and Study Operations department. The Trainer, Clinical Education will play a key role in delivering, standardizing, and continuously improving onboarding and upskilling initiatives for site-level clinical research staff at Care Access. Reporting to the Director of Clinical Education, this role supports the execution of a structured training framework tailored to Clinical Research Coordinators (CRCs) and other site staff. The Trainer will act as a critical liaison between the Clinical Education team and site operations to ensure consistent, compliant, and role-specific training aligned with Care Access processes, platforms, and culture. This role also contributes to the strategic development and alignment of clinical education initiatives, ensuring all training efforts reflect organizational priorities, best practices, and regulatory requirements. Success will be measured by improvements in onboarding efficiency, compliance adherence, staff readiness metrics, and investigator satisfaction. How You'll Make An Impact Clinical Education: Onboarding & Continuous Training Development: Revise, expand, and optimize onboarding materials and workflows to create a standardized, role-specific, and site-relevant onboarding program. Deliver hands-on, in-person onboarding and provide ongoing virtual support during the initial integration period and beyond, ensuring continuous guidance and reinforcement of learning. Contribute to developing, reviewing and maintaining documentation, training templates, study-specific training, and platform-specific user guides tailored to Care Access tools (e.g., ST, UPVIO, CRIO, IT Support and Supply Portal, Fusion Live, Safety Culture, etc) and/or sponsor provided platforms. Conduct baseline assessments and early issue resolution for new hires. Support the creation, review, and refinement of training curricula, role-specific training plans, and educational materials to ensure they meet organizational standards, regulatory requirements, and evolving operational needs. Collaborate with Subject Matter Experts (SMEs) and other stakeholders to ensure educational content reflects current regulatory standards, organizational priorities, and best practices in clinical operations. Assess and evaluate clinical competency skills during onboarding and throughout training to ensure readiness and ongoing proficiency. Incorporate training analytics and performance data to continuously improve learning outcomes. Development & Performance Support: Serve as the main point of contact for onboarding support, development planning , and performance improvement initiatives in collaboration with departmental Managers. Facilitate regular development sessions with individuals or small groups and provide tailored resources to support performance g