Site Manager

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit www.CareAccess.com . How This Role Makes a Difference The Site Manager is responsible for the day-to-day operational leadership of the Lake Charles research site. This role directly manages site staff and is accountable for study execution, documentation quality, regulatory compliance, and team performance. The Site Manager remains hands-on in the conduct of complex clinical trials while ensuring the broader team delivers consistently high standards of protocol adherence and patient care. This role partners closely with the Principal Investigator, who retains medical and regulatory authority for all clinical decisions. How You'll Make An Impact Team Leadership & Performance Directly manage and develop Clinical Research Coordinators, Phlebotomists, and Lab Technicians Set and uphold clear expectations for quality, compliance, timelines, and patient experience Provide ongoing coaching, performance feedback, and structured development Address performance issues promptly and build a high-accountability team culture Study Execution & Operational Oversight Lead the site’s most complex and high-priority studies Oversee protocol implementation, enrollment progress, visit execution, and data timeliness Identify operational risks and implement corrective actions to maintain study timelines Ensure continuous inspection readiness and successful monitoring visits Partner with the Principal Investigator on operational study conduct; all medical decisions remain under PI authority Quality & Compliance Ensure strict adherence to FDA regulations, ICH-GCP, and Care Access SOPs Maintain high standards for source documentation, data integrity, and protocol compliance Proactively monitor and reduce protocol deviations Ensure timely escalation of safety events and compliance concerns Sponsor & CRO Engagement Serve as the primary operational contact for sponsors and CROs Represent the site in start-up activities, monitoring visits, and escalation discussions Build strong sponsor relationships through consistent, reliable execution Hands-On Clinical Contribution Conduct study visits and protocol-required procedures as needed Perform phlebotomy, ECGs, vital signs, and other clinical tasks Support informed consent processes and investigational product accountability Assist with additional projects such as report design, data maintenance, etc. The Expertise Required Strong working knowledge of FDA regulations, ICH-GCP, and clinical research compliance requirements Demonstrated success managing complex clinical trials in a site-based environment Proven ability to lead, coach, and hold clinical research staff accountable for performance Experience overseeing protocol implementation, enrollment progress, and documentation quality Sound operational judgment with the ability to identify risks and drive corrective action Experience serving as a primary operational contact for sponsors or CROs Strong written and verbal communication skills Proficiency with EDC sy