Senior Account Director

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Job Summary: Real Chemistry is looking for a Senior Account Director to join our growing team! The Senior Account Director manages client relationships on large or multiple engagements. They serve as a trusted partner to clients, not only in relation to what Real Chemistry can offer them, but in understanding the market and identifying solutions to business problems. The ideal candidate for this role has a stellar client services reputation, proven success in relevant industries, and a passion for health care and digital health. You will lead client engagements, manage and galvanize cross-functional team members to think smarter, work effectively, drive innovative and integrated solutions, and deliver groundbreaking results and client satisfaction. This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs. What you’ll do: Lead & develop multiple client engagements of varying sizes in a fast-paced environment. Provide counsel on research findings, industry knowledge, the external marketplace, and competitive pressures and brand influences to sell agency expertise, gain consensus on creative ideas, and develop initiatives. Empower teams through engaging career development practices. Encourage and lead internal teams to ensure technical and operational excellence in all executions. Participate in leadership activities and recruiting events to attract and retain talent. Provide strategic direction for the business, in partnership with internal leadership, to ensure team is always delivering their best work. Maintain and cultivate relationships with key media channels to ensure our services are executed strategically. Thoroughly understand Real Chemistry’s capabilities and demonstrate a passion for healthcare, digital, and communications to help spot opportunities for the client to achieve greater success, reach a broader audience and use all the tools at their disposal. Sell ideas internally and to clients. Function as the contact point for project challenges to keep projects timely and on-budget. Lead operations and maintain financial accountability for the performance of engagements through close oversight of budgets pitches. Partner with practice, shared service leads throughout the business, and team, to find opportunities to streamline, elevate and innovate our tactical processes. Identify and develop integrated business (social media/digital, content) through trend-spotting, strategic recommendations, and introducing clients to the full scope of Real Chemistry’s capabilities This position is a perfect fit for you if: ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. You are proactive, driven, and resourceful with strong prioritization skills and a desire t