Group Director (Healthcare Communications)

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Real Chemistry is looking for a Group Director join our growing team! The Group Director manages client relationships on large or multiple engagements. They serve as a trusted partner to clients, not only in relation to what Real Chemistry can offer them, but in understanding the market and identifying solutions to business problems. The ideal candidate for this role has a stellar client services reputation, proven success in relevant industries, and a passion for health care and digital health. You will lead client engagements, manage and galvanize cross-functional team members to think smarter, work effectively, drive innovative and integrated solutions, and deliver groundbreaking results and client satisfaction. This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs. What you’ll do: Manage multiple client engagements of varying sizes in a fast-paced environment. Develop and maintain strong client relationships through exceptional client relationship skills. Seamlessly flex between big picture strategic development/ad hoc guidance and assure execution of associated tactics are flawless. Guide the client(s) on integrated marketing/communications decisions, identifying new opportunities to flourish their brand. Maintain and cultivate relationships with key media channels to ensure our services are executed strategically and appropriately. Develop high-level and persuasive communications plans (annual, quarterly, etc.) Lead operational efforts and be accountable for the financial performance of engagements through close management of budgets and team members. Manage client budgets, budget tracking, staffing and billability. Ensure the quality of the account team(s) is held to the highest standard and that all client requests are handled in a strategic and timely manner. Partner with shared service leads to run and grow integrated business (social media/digital, creative), and to develop new business opportunities. Directly supervise account staff and promote continuous learning and development to help build a high performing culture. This position is a perfect fit for you if: ​Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. You are highly organized self-starter, able to work independently and under tight deadlines. What you should have: Bachelor’s degree in a related field; advanced degree preferred A minimum of 10 years of experience in a Public Relations agency or client side Experience working with clients within the Healthcare industry Understanding of the ever changing digital landscape Exceptional presentation skills — both verbal and wri