Director, Real World Data

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Job Summary: Real Chemistry is looking for a Director, Real World Data to join our growing team! At Real Chemistry we’re powering cross-functional teams with real-world data and advanced analytics to drive results for cross-functional teams throughout the lifecycle. Anchored by a rich longitudinal patient database, combined with market leading ML capabilities, Real Chemistry is laser focused on the transformation of data into actionable insights and commercialization strategies. The Director has a multi-faceted role, with a primary responsibility for exceptional client delivery and strong client relationships. The Director also plays an active role in the sales process, communicating the value of Real Chemistry and uniquely identifying solutions to clients’ business problems. Therefore, this role will straddle both sales and delivery, and provide a critical linkage between the two functions. Given the wide range of the Director's responsibilities, a seasoned understanding of the evolving pharmaceutical market (precision medicine, omnichannel data analytics, patient level data integration, etc.), strong client-facing communication skills/language, and experience working with or at agencies are critical to success. Travel within the region is estimated at 20%. This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville, or San Francisco—or remotely within the US, depending on team and business needs. What you’ll do: Delivery The Director will lead multiple, parallel consulting engagements leveraging health claims data to address client needs. The role will encompass both external, client-facing and internal project leadership responsibilities. The delivery role will involve solutioning for internal Real Chemistry teams as well as external clients, and the clear and detailed translation of sold engagements to the operations team for analysis, while simultaneously managing ongoing project delivery. The Director maintains proactive and consistent communication across client and delivery teams. Responsibilities to include: Understand the agency environment to design and develop strategies, methodologies, and solutions to support advertising, communications, medical, media, and commercially-focused clients. Facilitate and manage all project communication needs, including client-facing communications and internal communications Act as single point of contact with the following parties: Managing Principal, Client, Sales Lead, and Operations team (ongoing and consistent communication with all parties critical for delivery success) Create and maintain delivery timelines in conjunction with client and internal teams Maintain appropriate scope for ongoing client engagements and follow-ups, while managing a portfolio of client engagements Conduct thorough quality control (QC) measures and pressure-test analysis outputs based on desk research and experiential logic Derive insights and create PowerPoint stories from secondary claims data that address client needs/questions, with comfort