Strategy & Operations Principal, Global Operations

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Strategy & Operations Principal, you will join the Global Operations team and lead a diverse array of projects directly impacting Via’s operations. You will set strategy, develop partnerships, lead end-to-end projects, and own outcomes across financial and operational analyses, process improvement, new product development and launch, and more. You will work across Via’s business portfolio to drive continuous improvement and innovation in transit services around the world. What You’ll Do: Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via’s operations Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations Data analysis: Perform detailed analyses to support data-driven decision-making Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders Process development: Proactively identify opportunities to improve workflows and build scalable processes from the ground up Product innovation: Ideate and support product development initiatives, oversee new feature rollouts and conduct analysis alongside our Data and Product teams Strategic partnerships: Develop and nurture strategic partnerships to achieve Via’s growth and operational objectives Who You Are: Minimum of 6+ years of work experience Have a Bachelor’s Degree with a record of exceptional academic achievement Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization. Detail oriented: Meticulous and vigilant, with a high level of attention to detail Technically proficient: Comfortable with analytical tools such as Excel, Tableau, SQL, and Python, with a desire to further enhance your skills Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $125,000-$160,000 / year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.