Senior Pre Sale Solutions Engineer

About Comet Comet is building the development platform for teams who want to ship robust, reliable, and responsible AI applications. Opik, our open source LLM evaluation framework, has quickly become one of the most popular tools in the space. Our experiment management platform is used by data scientists at companies like Uber, Netflix, and Etsy. Tens of thousands of researchers, engineers, academics, and hobbyists use Comet every day to build the future of AI. Working at Comet will give you access to the most exciting work being done in all areas of machine learning. Some of the top researchers and companies working on self-driving cars, drug discovery, particle research, diffusion models, and LLMs use Comet every day. Your work has the potential to accelerate the development of some of the most impactful technology in the world, and you will be doing it alongside a team of passionate, caring individuals. If that sounds exciting, Comet is the right place for you. Comet is backed by more than $63 million in venture capital funding and powers some of the best machine-learning teams in the world, including Netflix, Uber, Etsy, and Mobileye. We are a remote-first company with offices in New York City (USA) and Tel Aviv (Israel). You are: Reporting to the Vice President Global Sales and CS, the Senior Solutions Engineer is a highly technical and customer-facing individual contributor responsible for helping enterprise customers evaluate, deploy, and operationalize Generative AI applications and agents using Opik by Comet. This role partners closely with Account Executives throughout the enterprise sales cycle and serves as a trusted technical advisor during discovery, product demonstrations, proof-of-concepts, and production readiness discussions. The ideal candidate has experience supporting enterprise AI, developer tooling, observability, infrastructure, or platform technologies and understands how modern AI engineering teams build and scale GenAI systems. This role requires strong technical depth across LLM workflows, AI evaluation, observability, and AI reliability, combined with the ability to communicate complex technical concepts clearly to both technical and executive audiences. The ideal candidate is hands-on, highly consultative, and capable of building compelling demos and prototype GenAI applications that showcase how Opik helps organizations build reliable AI systems in production. While this is an individual contributor role, the Senior Solutions Engineer will also act as a senior technical leader within the organization by mentoring peers, improving technical processes, and helping standardize demo, POC, and customer engagement best practices. This individual will work cross-functionally with Sales, Customer Success, Product, Engineering, and Marketing to drive technical wins, accelerate enterprise adoption, and support Comet’s MEDDPICC and Challenger-based sales process. Responsibilities: Partner with Account Executives to support enterprise opportunities from technical discovery through close Lead technical discovery sessions, architecture discussions, workshops, demos, and proof-of-concepts Build and deliver compelling demos and sample GenAI applications showcasing Opik’s capabilities across: LLM evaluation Agent observability Trace and span analysis Regression testing Prompt and configuration management Production AI monitoring and governance Design and execute enterprise proof-of-concepts with measurable success criteria tied to customer business outcomes Help customers operationalize AI agents and GenAI applications in production environments Support MEDDPICC qualification including technical pain validation, decision criteria alignment, competitive positioning, and deployment readiness Partner closely with Customer Success to ensure smooth customer handoffs into onboarding and post-sales deployment Collaborate with Product and Engineering teams to communicate customer feedback, product gaps, technical require