Custody Operations Associate

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. This role requires Saturday and Sunday shifts in office Founded in 2018 and already valued at over $8 billion, Fireblocks is a SaaS platform that helps companies to create innovative products on the blockchain and manage day-to-day crypto operations. Fireblocks is trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more, to securely scale digital asset operations through the Fireblocks Network and MPC-based wallet infrastructure. We have offices in New York, London, Tel Aviv, and Singapore, and we are continuing to expand our teams to reach new customers globally. What You’ll Do We are seeking a highly motivated Custody Operations Associate to join our dynamic team. As a Custody Operations Associate, you will be responsible for assisting with the operational processes for Fireblocks Trust Company. You will collaborate with cross-functional teams to evaluate new digital assets for the regulated custodial service as well as support the operations functions for the Trust Company. The ideal candidate will possess a strong interest in operations, cryptocurrency, and financial services. This position sits at the intersection of traditional finance, cryptocurrency innovation, and regulatory compliance, offering a unique opportunity to shape the future of institutional digital asset custody. This role requires weekend shifts to support ongoing custody operations. Responsibilities Take part in various custody operations processes Create procedures for the regulated custody operations services and related functions Evaluate crypto assets for in-depth security and resiliency analysis reporting Use market data analysis to identify risk vectors for various crypto assets Help prepare concise reporting for executive consumption and decision-making Analyze crypto assets across various sectors to provide recommendations for the organization based on variable risk tolerances and use cases Additional Responsibilities Assist in documenting functional and operational requirements for custody-related product features Help track and document key decisions related to Fireblocks Trust product initiatives Support communication between operations, engineering, and compliance teams regarding custody-related projects Identify inefficiencies in custody workflows and propose improvements in collaboration with the wider team Help draft client-facing and internal materials related to custody product updates Assist in tracking and resolving operational incidents, working closely with the product and support teams Qualifications Bachelor's degree in Finance, Information Security, Computer Science, related field, or equivalent years of experience 0-3 years of relevant experience in operations, project management, or financial services Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams Familiarity with technical documents and blockchain protocols Ability to work from our NYC office five days a week with Saturday and Sunday as part of the standard shift Nice-to-Have Experience with digital assets, cryptocurrency, or blockchain projects Strong problem-solving and analytical skills, with the ability to identify and optimize operational processes Familiarity with regulatory frameworks for financial services Project management experience in fintech or financial services Demonstrated passion for cryptocurrency and decen