Growth Ops

WHO WE ARE Zefir is building an AI autopilot for home sales in Europe, starting in France: an AI agent runs the entire sale and purchase journey end-to-end, orchestrating local brokers, portals, buyers, and documents. Backed by over $55 million from top-tier investors like Sequoia Capital, we're committed to accelerating life changes for millions of current and future European homeowners. 💥 ROLE OVERVIEW As our Growth Ops, you’ll play a key role in Zefir’s rapid scale (x2.5–x3 YoY growth). Your mission: build a scalable, hyper-efficient revenue engine that drives a critical part of our revenue. Combining revenue operations, automation & CRM, you’ll own the operational backbone of the revenue generation funnel, continuously optimizing the customer journey and leveraging AI-powered tools & automated workflows to activate, nurture, and re-engage our B2C clients (Sellers & Buyers). This is a high-impact role where your builder mindset, analytical skills, and creative problem-solving will be instrumental in scaling our revenue engine, establishing Zefir as the 1st AI-powered real estate platform in Europe. ✅ KEY RESPONSIBILITIES Develop customer insights & analytics - Turn data into revenue levers: analyze the B2C funnel to identify where value is lost (speed to lead, qualification quality, conversion drop-offs), then translate insights into dynamic personas, tighter processes, and sharper messaging that improve conversion efficiency. - Create an intent-based score : map client’s behavioural triggers and develop a scoring model that identifies early intent signals, prioritizes follow-ups according to lead quality, and automates routing/timing so Sales focus on the highest-likelihood, highest-value opportunities. Maximize efficiency through lead activation and nurturing - Automate recovery of lost demand: design and ship CRM automations that re-engage non-converting leads, qualify them, and guide them to book Sales calls, capturing revenue that would otherwise be missed. - Scale multi-channel revenue workflows: build automated, multi-touch campaigns (email, SMS, etc) that keep Zefir top-of-mind, smartly reactivate the right audience at the right moment, and increase the share of revenue coming from re-engaged contacts with minimal manual effort and maximal AI-led personalization. Optimize the revenue generation engine - Improve revenue yield end-to-end: optimize the website journey to increase visitor → qualified lead conversion & improve lead quality, reduce friction, and strengthen hand-offs to Sales so more pipeline turns into revenue. - Run a rigorous test-and-iterate operating cadence: monitor funnel health continuously, run A/B tests, and operationalize learnings into repeatable playbooks in close partnership with Product, Acquisition, and Sales. - Developing a smart flywheel starting with Buyers and gradually turning them into Sellers as their project mature by detecting and activating on early intent signals. Leverage AI for at-scale personalization and automation - Automate tailored journeys at scale: combine persona segmentation with AI-driven personalization to generate tailored messages and pages across the funnel, increasing revenue per lead through higher-quality engagement and better qualification. - Build pre-purchase value loops: implement automated workflows that deliver genuinely useful content (e.g. free tools) before a Seller is signed, increasing trust, shortening time-to-sign, and improving pipeline efficiency through consistent, automated nurturing. 💜 WHAT WE’RE LOOKING FOR Track record - 5+ years in Operations, Revenue Ops, Sales / Growth Ops. Proven track record of driving significant business growth in a fast-paced and challenging environment by boosting conversion and revenue efficiency. Strategic builder mindset - You’re a self-starter with a hands-on approach, used to delivering measurable business impact. You love to build things from 0 to 1, experiment quickly and autonomously, and ship improvement...