EV Maintenance Engineer - France

🏠 What We Do Founded in 2021 with the ambition to make cities cleaner and quieter, Electra is accelerating the shift to electric mobility by tackling the main barrier: charging. We are building and operating a network of fast-charging stations (20 minutes on average) with a seamless and intuitive user experience. Based in Paris, Lyon, Bordeaux, Nantes, Brussels, Madrid, Zurich, Vienna, Munich, Milan and Amsterdam, our teams aim to deploy 15,000 fast-charging points by 2030, contributing to Europe’s energy transition. In just 5 years, we have: Deployed +650 stations and 2,000+ fast-charging points Opened offices in several European countries Raised over €1B from leading investors and institutions Joined French Tech Next40 and won European Scale-up of the Year 2024 Grown to a team of 250+ talented people… and we’re just getting started! 💼 Your Mission Based in the HQ Network Operations team, your role is to build and maintain the operational backbone that keeps Electra's maintenance running efficiently: you own methods documentation, knowledge management, data, spare parts supply, and some of the tools that field and country teams rely on every day to keep the network up." 🦸‍♀️🦸‍♂️ Your Responsibilities 1. Country Support Partner ecosystem & contract optimization : support country teams in building and structuring their partner ecosystem (maintenance providers, suppliers); assist on tenders, contract design, cost analysis, and renegotiations in collaboration with Procurement team; provide benchmarks, pricing reference and operational expertise to standardize practices across markets and ensure cost-competitive agreements. Field & operational support : provide remote and on-site support for complex situations; conduct operational audits to assess quality and compliance with standards Subject matter expertise & advisory : act as the primary operational reference for country teams on maintenance practices and standards 2. Data Analysis & OPEX Excellence Operational Data analysis: leverage operational data to analyze maintenance and country cost structures, build benchmarks, track performance KPIs, conduct ad-hoc analyses to support decision-making (field diagnostics, campaign effectiveness, cost benchmarking) Cost structure analysis and optimization levers: analyze maintenance and country cost structures; build cost models and benchmarking frameworks to provide clear visibility on optimization opportunities; contribute to make-or-buy analyses and service model decisions by translating data into actionable recommendations for management 3. Spare parts & supply management Contribute to the spare parts strategy (sourcing approach, stocking policies, supplier qualification) in collaboration with the supply team Support cost benchmarking and renegotiation efforts on spare parts to ensure competitive pricing Improve tracking and replenishment processes to reduce downtime and inventory costs 4. Knowledge Management & Enablement Build and maintain operational frameworks, process documentation and templates; ensure documentation is up to date, accessible, and directly usable in the fieldDesign and deliver training sessions, workshops, and translate HQ standards into practical field guidance Drive cross-country best practice sharing and consistent adoption of methods and processes across all markets 5. NetOps Tools Ownership Act as the primary operational owner of the maintenance operational tools; ensure smooth day-to-day run and consistent usage across all teams Define standards, lead team onboarding and ensure their consistent adoption Serve as the main support point for country teams and Maintenance Operations management; collect field feedback and coordinate improvements with relevant teams 😎 Your Profile Technical skills Graduate of an engineering school or university Master's program (Bac+5) in Industrial, Mechanical, or Electrical Engineering Solid understanding of maintenance operations and field realities Comfortable with cos...