Strategic Client Research Manager, Expert Insights

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: At Tegus by AlphaSense, we work directly with some of the world’s most well-respected institutional investors, corporations, and consultancies each day by providing real-time industry experts so they can make investment decisions faster. We are persistent, have a strong work ethic, and make decisions with our customer’s top of mind. Join a dynamic and results oriented team, responsible for managing and growing a book of business within our Expert Call Services department. About the Role: The Strategic Client Research Manager is responsible for owning and driving client growth, with a clear mandate to expand expert call volume and deepen client engagement quarter over quarter. This is a client-facing role suited for individuals who combine consultative problem-solving with a strong “hunter” mentality. You will proactively identify opportunities, challenge clients to think differently about how they leverage our services, and translate insights into tangible growth. You will partner with a team of Analysts to execute against your strategy, but your primary focus is building, expanding, and retaining high-value client relationships. What You'll Do: Own growth outcomes across your client portfolio, with clear accountability for increasing expert call volume, user adoption, and overall engagement. Develop and execute account growth strategies, identifying whitespace, new use cases, and expansion opportunities within existing clients. Proactively engage clients to uncover unmet needs, challenge assumptions, and position new ways of leveraging our platform. Act as a commercial operator - identifying stalled accounts, reactivating dormant users, and driving urgency around underutilized opportunities. Build senior-level relationships and influence key stakeholders through strategic conversations, not just service delivery. Translate client objectives into actionable research strategies, guiding Analysts to deliver against high-impact priorities. Identify and drive upsell opportunities by connecting client needs to broader platform capabilities. Partner cross-functionally to remove friction, accelerate execution, and unlock growth across accounts. Lead regular business reviews focused not just on performance, but on future growth opportunities and expansion strategy. Who You Are: 3+ years of experience in client-facing, account management, operational, or consultative roles with a strong track record of driving client growth and engagement. Strong commercial instincts: you naturally identify opportunities, push for more, and are uncomfortable with stagnant accounts. A “hunter” mindset: proactive, persistent, and energized by uncovering and closing growth opportunities. Experience working with, operating, or selling into institutional investors, private equity, hedge funds, banks, or broader financial services is a stro