Implementation Manager (New Business Growth)

About Moloco: Moloco builds some of the most powerful AI advertising solutions in the world. Our name—short for "machine learning company"—reflects our core mission: democratizing access to the advanced AI that has historically been reserved for tech giants. Led by machine learning pioneers who built some of the most successful ad systems at Google, including YouTube's monetization engine and key search advertising technologies, we're transforming how businesses grow and compete in the digital economy. Built with AI from day one, Moloco’s planet-scale machine learning platform powers a suite of solutions for advertising growth and monetization. Moloco Ads is an AI-powered platform that delivers real business outcomes for mobile app marketers through performance-based user acquisition. Moloco Commerce Media enables retailers and marketplaces to build revenue-generating ad businesses that balance user experience and advertiser performance. Moloco is headquartered in Silicon Valley, with offices in Seattle, New York, San Francisco, Seoul, Beijing, Singapore, Gurgaon, Tokyo, Shanghai, London, Tel Aviv, and Berlin. Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now! The Impact You’ll Be Contributing to Moloco: Moloco has the fastest growing mobile DSP and our Implementation team plays a key role in supporting our customer base by onboarding and scaling accounts during their crucial first 90 days. As an Implementation Manager you will work closely with the New Business Sales team to ensure a smooth handover from sales, build outstanding client relationships, and sustainably scale new accounts before handing over to our Growth team to continue the partnership after the 90 day window. The ideal candidate will have great communication skills, a track record of developing strong client relationships, and the ability to spot revenue opportunities. These softer skills will need to be backed up with strong technical capabilities and an eye for detail since accurate set-up, reporting, and campaign management is critical in the early stages of our client partnerships. The Opportunity: Fully comprehend the advertiser's marketing needs to effectively communicate how our programmatic solution can help achieve their goals. Analyse campaign data to understand performance and use data to suggest optimisations and/or upsell other solutions for the advertiser. Identify account growth opportunities, and ensure that high growth accounts are set up for success before handed off to the Growth team. Work with the Growth team to ensure a successful transition into long term account management. Work with the Product, Data Science, and Engineering teams to feedback client experiences and build or iterate client solutions as customer needs arise. Understand the mobile ecosystem and stay current on industry trends, using this knowledge to offer actionable insights to customers. Provide Actionable Debriefs on both successful and unsuccessful campaigns to help guide the New Business Sales team. Travel as needed to key industry events and conferences. How Do I Know if the Role is Right For Me? Mobile Advertising experience, preferably in Account Management. Knowledge of the programmatic ecosystem. Excellence in logical thinking, problem solving and familiarity with big data and numbers. A strong ability to look beyond what a customer says and identify what solutions available actually can help meet their needs. An eye for detail in specific campaigns that can then be explained and actioned upon easily by customers who may not be as familiar with the programmatic space. Ability to quickly get together reports that tell the story you are trying to convey to a new partner, to get them situated for success on the platform. Great communication skills. Over Communicate. Strong ownership mentality and a curious approach to problem solving. Passions for continuous growth and success of