Director of Operations

About SuperAnnotate SuperAnnotate helps the world’s leading AI teams build responsible, next-generation models powered by high-quality human data. We’re a fast-growing Series B startup bridging the gap between advanced AI innovation and the data that drives it. Our global network of expert specialists, scalable managed operations, precise talent matching, and full project transparency ensure unmatched data quality at scale. Trusted by innovators like Databricks and ServiceNow - and backed by NVIDIA, Dell Technologies Capital, Databricks Ventures, Cox Enterprises, and Lionel Messi’s Play Time VC - SuperAnnotate is proud to be the top-ranked AI data company on G2 for multiple consecutive years, including 2025. The Impact You'll Make As Director of Operations, you will serve as a key operational leader responsible for managing and improving the company’s day-to-day operations during a period of rapid growth and increasing organizational complexity. Reporting directly to the COO, you’ll work across teams to improve coordination, drive accountability, and ensure operational processes run effectively across the business. This is a highly hands-on role focused on operational execution, process management, and cross-functional support. You’ll oversee critical operational functions spanning IT, Information Security, Customer Success, Technical Support, Marketing Operations, Facilities, and operational support related to legal and commercial processes. You’ll lead and support a growing operations team while helping establish the structure, workflows, and communication processes needed for teams to operate efficiently in a fast-moving environment. This is a high-visibility opportunity for an experienced operator who thrives in lean, high-growth environments and enjoys building scalable processes that directly impact company performance. This is a full-time, hybrid position based in San Francisco.