Social Media Manager

About BitMEX BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”. Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies. In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances." For more information on BitMEX, company initiatives and our products, please visit the BitMEX Blog or www.bitmex.com , and follow LinkedIn , Discord , Telegram and X . Overview You are the Social Media Manager, tasked with creating, maintaining, and expanding our social media accounts. You oversee the management and growth of the brand’s social media channels across major platforms to be aligned with broader marketing campaigns and strategise stand-alone social campaigns to increase user engagement. Key Responsibilities Develop and manage large social media campaigns to fuel the growth of existing social media channels. Create new ideas and concepts for fresh social media content Engage in social media presence creation on new and emerging social media platforms Coordinate social media management to align with large projects, events, community management, and more Collaborate with the design team to create multimedia visual briefs to support social media content and communications Analyses and report the success of social media projects by implementing social media monitoring tools such as community engagement, content performance, and other KPIs Works with marketing team members to coordinate ad campaigns with social media strategy Be the first point of contact in our social media communities: supporting and responding to members; monitor social listening on daily basis and escalating when needed Report directly to the PR & Brand Manager, proposing and implementing best social media practices across all social channels Qualifications 3+ years social media / marketing / coordination experience Exposure to established social media management tools & technologies Experienced with listening and monitoring platforms (e.g. Hootsuite) Knowledge of social media KPIs and best practices (e.g. X, TikTok) Knowledge and interest in the cryptocurrency space & its community Well organized, ability to work well with internal stakeholders, and deliver on time Ability to find the right tone of voice for different audiences within the community Excellent written communication skills Experienced in social media content writing Self-Motivated, Enthusiasm Detail-oriented Bonus: Familiarity with Crypto Twitter Why BitMEX? BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent. We're seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a 24/7 global exchange, we look for adaptable team players who can excel in a diverse, cross-market environment. In addition, we offer an industry leading benefits package to our permanent employees. Here’s a peek into what we offer: Work from home to help you find the perfect balance between work, family and personal life Paid holidays and leave so you won’t miss out any important events Team building & offsite events to bring our global team closer Don’t forget the advant